On-Site Management Executive

About the Company:
Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting  Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards - in addition various social and recreational activities.

Position Overview

The On-Site Management Executive is responsible for the day-to-day leadership and operational oversight of a large, high-profile New York City cooperative building. This role serves as the primary on-site representative of ownership and works closely with the Board of Directors, shareholders, and managing agent to ensure exceptional building operations, financial stewardship, regulatory compliance, and resident satisfaction.

The ideal candidate is a seasoned NYC co-op professional with strong board-facing experience, a deep understanding of union environments, capital projects, and New York City regulatory requirements.

Key Responsibilities

Property & Operational Management

• Assume full accountability for all operational, financial, and administrative aspects of the cooperative
• Implement and manage the property's strategic plan, annual operating budget, and long-term capital planning
• Oversee daily building operations, ensuring service excellence, safety, and regulatory compliance

Board & Shareholder Relations

• Act as the primary liaison to the Board of Directors, maintaining consistent, professional communication
• Prepare for and lead monthly and annual Board meetings, ensuring adherence to agendas and effective decision-making
• Partner with the Board on policy development, house rules enforcement, and shareholder communications

Staff & Vendor Oversight

• Supervise and manage on-site building staff, including union and non-union employees (e.g., doormen, porters, handymen, engineers)
• Oversee third-party vendors and service providers, including contract negotiation, performance management, and cost control
• Foster a collaborative, accountable, and service-oriented on-site team culture

Financial Management

• Work closely with the Assistant Property Manager and accounting team on budgeting, forecasting, financial reporting, and variance analysis
• Monitor expenses, approve invoices, and ensure adherence to financial controls and Board-approved budgets

Capital Projects & Compliance

• Oversee apartment alterations, major repairs, and capital improvement projects from planning through completion
• Coordinate and manage NYC compliance requirements, including Local Law 11 (FISP), Local Law 152, Local Law 97, DOB, HPD, FDNY, and other regulatory mandates
• Review and interpret construction drawings, specifications, and contracts; coordinate with architects, engineers, and expeditors

Inspections & Risk Management

• Conduct regular and formal site inspections in accordance with established SOPs
• Proactively identify building issues and implement preventative maintenance strategies
• Respond to and manage emergencies, including after-hours crisis situations, ensuring timely resolution and communication

Qualifications

• Bachelor's degree in business, real estate, or a related field preferred
• Minimum of 5+ years of NYC residential cooperative and condominium property management experience; on-site experience strongly preferred
• Proven experience working directly with co-op Boards and navigating board governance dynamics
• Strong knowledge of NYC building systems, union labor environments, and local laws and regulations
• Demonstrated experience managing capital improvement and construction projects
• Solid financial acumen, including budgeting, financial reporting, and expense management
• Excellent verbal and written communication skills with a polished, professional presence
• Proficiency in MS Office Suite (Outlook, Excel, Word); property management software experience a plus