Labor Management Consultant II

Responsibilities


• Facilitate collaboration between labor and management to achieve shared goals and support TEF’s workforce development initiatives.

• Leads and develops joint labor management training work to identify needs and resources

• Provide organization development consulting on joint projects and initiatives to labor and management in healthcare systems/facilities union

• Effectively interact with client organizations to solicit ideas and turn business problems into viable projects; leverage client experiences and best practices to drive change; works autonomously in limited scope or small independent projects

• Establish relationships/serves as primary liaison with key stakeholders

• Track changes and innovations in the healthcare industry and professions; assess needs of new clients (union and management) and determine correct interventions

• Participate in the development of curriculum/workshop presentations to expand the knowledge, skills and attitudes of clients

• Document progress and results of projects through case studies, reports to Directors, Senior sponsors, project management and other creative methods

• Assist in researching, collecting data, monitoring progress and reporting out of performance outcomes and documenting progress

• Maintain the confidentiality required of the organization and the department

• Perform additional duties and projects as assigned by management

Qualifications


• Bachelor’s degree in Labor Relations, Organizational Development, Healthcare Management, or equivalent years of experience required, Master’s degree preferred

• Minimum five (5) years training, consulting or adult education or other related experience in a labor-management environment required; to include experience in healthcare settings and knowledge of healthcare reform preferred

• Advance experience of facilitating process improvement methodologies (i.e. PDCA, Breakthrough, Work-Out; Lean; Six Sigma, etc) and project management; developing and delivering healthcare training and conducting evaluation activities

• Understanding of organizational relational dynamics specifically as it relates to labor and management relationship

• Demonstrates flexibility/versatility when working with clients and colleagues

• Mid-level mediation skills; ability to mediate simple conflicts between parties at departmental level

• Understanding of collective bargaining practices and principles

• Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients, manage multiple priorities and meet tight deadlines

• Strong skills in organizational relational dynamics specifically as it relates to labor and management relationships; ability to decipher issues, underlying concerns and assist in moving towards desired change

• Ability to work autonomously on mid-sized projects under the direction of the Assistant Director or Director

• Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizing impact on others and ability to manage boundaries

• Ability to travel to various locations in the New York City and Upstate NY area

• Available to work flexible hours including evenings and weekends as needed