Head of Norm Law Operations

About Norm Ai

Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with auditability, reliability, and trust.

Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise.

Norm Ai has raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis, and Marc Benioff.

Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain‑specific AI agents with Norm’s proprietary suite of no‑code software tools. Norm hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in breaking down legal workflows into units of analysis targeting enough precision to reliably leverage Large Language Models (LLMs) for reasoning.

The granular LLM outputs that constitute a given workflow are orchestrated in a logically structured and human‑interpretable manner and rigorously validated against data and expertise. The resulting dynamic systems can complete the first pass of the legal workflow and provide detailed explanations.

We also developed the first Domain Specific Language (DSL) for fully representing regulatory requirements in AI code. This DSL, deployed with our enterprise platform, enables Norm clients to transform workflows and apply compliance checks at the source of business activities.

Norm Ai technology is deployed inside some of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams.

Norm Law is building the first AI‑native full‑service law firm for global institutional clients. Legal Engineering, a discipline pioneered by Norm Ai, where lawyers develop legal AI agents, powers Norm Law to deliver faster, more precise, and more consistent legal services. With purpose‑built AI agents completing first passes of work, Norm lawyers supervise, review, and focus on what matters most: strategic judgment and expert advice.

The role will serve as a trusted advisor and execution partner to the CEO for Norm Law, John Nay. John is also the Founder and CEO of Norm Ai. You will report directly to him and work closely with him.

This is a high‑stakes, high‑impact, in‑office role requiring exceptional judgment, strategic insight, and attention to detail. The role combines elements of business strategy, firm management, and CEO support, and will work closely with senior law firm partners, Norm Ai software engineers, legal engineers, and many other stakeholders to drive forward the world’s first full‑service AI‑native law firm.

You will attend meetings with John (and on behalf of John as his delegate), Norm Law firm partners, clients, Norm Ai engineering, and external stakeholders, taking ownership of action items, synthesizing insights, and ensuring relentless execution. You’ll help translate strategies into concrete operational plans, with a deep understanding of the firm’s short‑ and long‑term goals.

• Serve as the CEO’s right hand, helping define, prioritize, and execute strategic initiatives across the firm.
• Attend high‑stakes meetings with the CEO, senior law firm partners, and clients; capture key takeaways; provide strategic recommendations; and ensure follow‑through.
• Develop and manage project plans for the firm’s growth and operations; ensuring deadlines, dependencies, and deliverables are met.
• Anticipate the CEO’s needs, prepare briefing materials, and conduct strategic research and analysis to support decision‑making.
• Collaborate with law firm partners on core business operations, including client development, pricing, resourcing, and profitability.
• Define how Norm Law structures, prices, and positions its AI‑enabled legal services and solutions.
• Support development of new practice areas and market positioning.
• Lead special projects to address emerging business or operational priorities.
• Co…