Manager - Innovation & AI

Manager - Innovation & AI

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Are you ready to make your mark as part of our Innovation and AI Team? Then you've come to the right place. At White & Case, we'll support you, give you responsibility and welcome you as an integral member of our global team from day one.

The Manager of Innovation & AI serves as a strategic catalyst within White & Case's award-winning Innovation & AI team, driving the firm's vision to redefine legal technology leadership.

This role is responsible for evaluating, implementing, and accelerating the adoption of cutting-edge technology and AI solutions, ensuring the firm remains at the forefront of industry advancement.

By partnering with cross-functional experts and the broader Practice Solutions team, the Manager spearheads transformative initiatives - spanning internal and client-facing consultancy opportunities focused on innovation and AI - that deliver measurable impact across practice groups and offices.

Through the orchestration and optimisation of attorney workflows, this position enables the firm to achieve strategic objectives with rigor and agility, reinforcing White & Case's unwavering commitment to operational excellence and continuous innovation.

Client Innovation, Advisory & Thought Leadership

• Act as a trusted innovation adviser to clients, supporting strategic conversations on AI, legal technology, and new delivery models in line with the Firm's Client Innovation Strategy.
• Represent the Firm externally through conferences, round tables, publications, and social channels, building its reputation as a market-leading innovator.
• Produce high-impact client- and firm-facing materials (presentations, reports, playbooks, demos) that translate emerging technology into practical legal value.

Practice Engagement & Demand Shaping

• Build deep relationships with regional and global practice groups, acting as a strategic partner for their innovation priorities.
• Shape, qualify, and structure innovation opportunities using the Firm's frameworks to ensure alignment with firmwide strategy, client needs, and commercial goals.
• Capture and prioritise practice requirements, feeding a coherent, evidence-based pipeline into the wider Practice Solutions teams.

Solution Design & Delivery

• Advise lawyers, legal operations teams, and clients on the optimal use of technology and AI across matters, including contract automation, document review, transaction management, and knowledge workflows.
• Translate legal use cases into solution designs, working with product, engineering, and vendors to ensure fit for purpose and scalability.
• Oversee end-to-end delivery of innovation initiatives and client programmes, ensuring quality, timelines, and stakeholder satisfaction.

Technology Enablement & Adoption

• Lead or support the evaluation, selection, implementation, and rollout of new technologies, with a strong focus on AI platforms and data-driven tools.
• Coordinate across IT, Information Security, Procurement, Knowledge, and Risk to ensure solutions are secure, compliant, and commercially viable.
• Drive adoption by embedding tools into real matters, training teams, and identifying high-value use cases.

Operational & Programme Ownership

• Take accountability for the performance of live lawyer- and client-facing innovation programmes, including delivery, resourcing, and continuous improvement.
• Track usage, outcomes, and client feedback to refine solutions and demonstrate value.
• Manage dependencies and risks across multiple concurrent initiatives.

Commercial & Strategic Accountability

• Support business cases and ROI tracking for innovation investments.
• Ensure initiatives contribute to revenue growth, margin improvement, client retention, or strategic differentiation.
• Maintain visibility over the innovation pipeline, recommending where to invest, pause, or stop.

Governance, Risk & Standards

• Ensure all innovation activity…