Senior QA Automation Lead

to 8 years of total QA experience with a strong focus on functional Automation testing.

* Minimum 3 years of experience in Leading QA activities including test planning, execution, and reporting.

* Proven experience in Functional Test Automation, with a focus on designing robust test strategies and frameworks.

* Exposure to test management and defect tracking tools like JIRA, Octane or similar.

* Strong QA automation experience (using tools like Selenium, TestNG, Cuccumber framework etc.)

* Understanding of self-healing test automation techniques.)Test Planning & Strategy Defect Management & Root Cause Analysis Agile Testing Methodology Automation Frameworks:
Selenium, TestNG, or similar

* Experience as testing engineer with emphasis on IVR, telecommunications domain (with CTI,Agent functionalities ) in contact center space

Must have previous IVR testing experience, like IVR application familiarity (speech & DTMF systems)

* Prior experience with using Cyara tool and creating test cases in Cyara

* Basic understanding of AI-driven quality assurance approaches.

* Methodical and systematic approach to testing

Experience with REST API automation tools such as Rest Assured or Postman.

Familiarity with CI/CD tools such as Jenkins and Git Hub Actions.

* Test Management Tools: JIRA, Test Rail, Octane.

Version Control:
Git, Bitbucket

* CI/CD Integration:
Jenkins, AWS Dev Ops (basic understanding preferred)

Strong communication and collaboration skills to work effectively with business and technical stakeholders.

* Experience in performance testing tools (e.g., JMeter, Load Runner)
Exposure to API testing tools (Postman, SoapUI, or REST Assured)
Understanding of Dev Ops and QAOps practices

Experience with cloud platforms (AWS, Azure) for test environments

ISTQB or equivalent QA certificatio

Strong analytical and problem-solving skills

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