Senior Order to Cash Product Manager

Summary

Chobani Information Technology is seeking a business-facing Senior Order-to-Cash (O2C) Product Manager to own and evolve the SAP S/4

HANA O2C product roadmap. This role represents a traditional product management function within IT and serves as the primary interface between business stakeholders and SAP functional and technical delivery teams.

The ideal candidate brings strong product management discipline, a deep understanding of Order-to-Cash business processes, and the ability to translate business needs, pain points, and strategic priorities into scalable SAP S/4

HANA solution offerings. This role will partner closely with Sales, Customer Service, Finance, Supply Chain, and Operations, while working day-to-day with SAP functional experts, system integrators, and enterprise technology teams to deliver measurable business value.

Responsibilities

* Own and maintain the SAP S/4

HANA Order-to-Cash product roadmap, ensuring alignment with Chobani's business strategy, growth initiatives, and operational priorities.

* Partner directly with business stakeholders to understand:

* Business objectives, end-to-end O2C processes, and pain points

* Commercial, customer service, billing, credit, and collections needs

* Opportunities to improve customer experience, cycle time, accuracy, and financial outcomes

* Translate business needs into clear product initiatives, solution options, and prioritized backlogs leveraging SAP S/4

HANA standard capabilities.

* Build and maintain a business priority backlog, ensuring:

* Business priorities are clearly articulated and understood

* Expected benefits, value drivers, and outcomes are defined

* Tradeoffs and sequencing decisions are transparent and aligned

* Assist business partners in developing business cases that clearly communicate:

* Business rationale and strategic alignment

* Quantified and qualitative ROI

* Expected operational and financial benefits

* Partner with SAP functional leads, SAP consultants, and technology partners to:

* Scope proposed solutions and level of effort

* Estimate delivery timelines and required resources

* Define budget requirements and delivery assumptions

* Serve as the primary product interface between business users and SAP functional experts, ensuring shared understanding of requirements, solution options, and delivery constraints.

* Collaborate closely with:

* SAP functional and technical teams

* SAP Basis, Infrastructure, and Cyber Security teams

* Other Enterprise Application product and delivery teams

* Guide initiatives through the full delivery lifecycle, supporting:

* Roadmap planning and prioritization

* UAT planning and business readiness

* Adoption, value realization, and continuous improvement

* Track and communicate product outcomes, adoption, and realized value tied to O2C initiatives.

* Participate in governance forums, steering committees, and planning cadences to ensure alignment across IT and business leadership.

Requirements

Qualifications:

* Bachelor's degree in Business, Information Systems, Supply Chain, Finance, or a related field; MBA or advanced degree preferred.

* 5+ years of experience in product management, business systems, or enterprise application roles with direct exposure to Order-to-Cash processes.

* Strong understanding of SAP S/4

HANA O2C capabilities, including:

* Sales Order Management

* Pricing and Rebates

* Billing and Invoicing

* Credit Management and Accounts Receivable integration

* Demonstrated experience building product roadmaps, managing backlogs, and prioritizing work based on business value and ROI.

* Proven ability to partner with business stakeholders to develop business cases and value-based justifications.

* Experience working with system integrators and technology partners to scope, estimate, and plan delivery efforts.

* Strong communication, facilitation, and stakeholder management skills across technical and non-technical audiences.

Preferred

Skills:

* Experience working with SAP consultants or system integrators on ERP initiatives.

* Familiarity with Agile, Lean, or hybrid delivery methodologies in enterprise environments.

* Experience in manufacturing, CPG, food & beverage, or consumer goods organizations.

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