Account Manager

About Trianz

Trianz is a recognized innovator in the technology services industry, delivering the "Services as Software" model that is fundamentally reshaping how enterprise transformations get done. Built on two decades of proprietary research into digital transformation patterns across thousands of global enterprises, Trianz developed the CONCIERTO unified multi-cloud platform - combining platform automation with expert services to deliver up to 3X faster transformation outcomes than traditional consulting approaches.

Even as legacy service providers remain trapped in labor-intensive, linear-scaling models, Trianz delivers predictable outcomes through software-driven execution across AWS, Azure, and Google Cloud. Fortune 500 companies and global enterprises choose Trianz because they demand accelerated timelines, predictable costs, and multi-cloud flexibility that traditional consultancies simply cannot deliver.

Global Enterprise Customer Base:

* 80+ enterprise customers including Fortune 500 companies across 19 countries and 15 industries - organizations that demand predictable outcomes, accelerated timelines, and multi-cloud flexibility

* Industry verticals:
Financial Services, Healthcare & Life Sciences, Manufacturing, Utilities & Energy, Higher Education, Government & Public Services, High Tech, Travel & Hospitality

* 70,000+ VMs assessed in recent months through CONCIERTO MIGRATE

* Multi-lingual platform supporting transformations in 17 languages globally

AWS Strategic Collaboration Agreement (SCA) Partner:
Trianz is one of select AWS SCA partners worldwide, with deep collaboration across Migrate, Modernize, Cloud Ops, and Agentic AI. Additional AWS recognitions include:
Premier ISV Partner, Top 10 Worldwide in AWS Assess & Migrate Volume, AWS EU Sovereign Cloud Launch Partner, and AWS Agent Core integration partner. Trianz and AWS are now expanding partnership into Storage Migrations and integrating CONCIERTO Agentic capabilities with AWS Transform for next-generation AI-powered transformation workflows.

Multi-Cloud Platform Partnerships:

* Azure:
Microsoft Azure Certified Partner with certified solutions across Migrations, Modernization, Cloud Ops, and Insights & AI

* GCP:
Google Cloud Partner with integrated platform capabilities

* Access to funding programs with AWS, Azure, and GCP that partners can leverage to accelerate customer wins

* The CONCIERTO Platform Family:

* CONCIERTO MIGRATE:
Unified cloud migration across any hyperscaler

* CONCIERTO MODERNIZE:
Six M-Pathways for application modernization (.NET, Java, Mainframe)

* CONCIERTO MANAGE:
Single-pane-of-glass multi-cloud and hybrid operations

* CONCIERTO MAXIMIZE: AI-powered Fin Ops and cost optimization

* CONCIERTO INSIGHTS & AGENTIC AI:
Federated data platform with 50+ autonomous AI agents

Trianz has funding programs with AWS, Azure, and GCP that partners can leverage to accelerate customer wins.

Position Overview

Role:
Account Manager

Location:

Mid Atlantic/ New England

Employment Type:

Full-time

Trianz is seeking an Account Manager to manage and grow existing enterprise client relationships. This role is ideal for a client-facing professional who understands digital transformation services and enjoys expanding accounts through trusted relationships, solution positioning, and consistent execution.

The Account Manager will work closely with Client Partners, Practice Leaders, and Delivery Teams to support account growth, ensure client satisfaction, and identify new opportunities aligned with clients' digital transformation journeys.

What You'll Do

Client Relationship Management

* Manage and nurture relationships with key client stakeholders across Director, Senior Director, and select VP levels

* Act as a primary point of contact for assigned accounts, ensuring strong day-to-day client engagement

* Support client discussions around digital transformation initiatives and ongoing programs

* Ensure smooth coordination across contracts, invoicing, and procurement processes in partnership with internal teams

Account Growth & Opportunity Development

* Develop a strong understanding of client business objectives, organizational structure, and key decision-makers

* Identify incremental growth opportunities within existing accounts across services, solutions, and new initiatives

* Collaborate with Practice and Sales teams to introduce relevant solutions aligned to client priorities

* Assist in expanding Trianz's footprint across additional buying centers and Lines of Business

Revenue & Commercial Support

* Support revenue growth targets for assigned accounts

* Assist in opportunity qualification, pipeline management, and forecasting

* Participate in proposal development, RFP/RFI responses, and pricing discussions

* Help manage account financials including billing, margins, and commercial compliance

* Flag potential risks or issues early and work with leadership on mitigation plans

Delivery Coordination & Client Satisfaction

* Partner with Delivery Managers and Practice Leaders to ensure…