Linux Production Support

Job#: 3019590

Job Description:

Job Title:

Production Support

Location:

New York, NY

Duration: 12 Months

Payrate: $70.00 - 77.29/hr

Role and Responsibilities

* First point of contact for end business users in Rates GFF

* Ownership and delivery of on-boarding support of processes into the MAPS organization

* Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts

* Monitoring and alerting critical trading system environments

* Troubleshooting of complex systems issues

* Proactive identification and resolution of problem hotspots

* Development of tools and driving efficiency/stability improvements

* Accurate tracking of support effort to enable effective management reporting

* Release implementation and enforcement of change management policy

* Major Incident management and Problem Management

Role is required to be in office as it is direct face to face interaction with business partners

The suite of applications we support covers many different functional aspects of the business, including pricing and trade capture, risk generation and aggregation, market and reference data. The role will give the successful candidate exposure to the full front-to-back process from trade inception to feeding risk downstream. This is also an opportunity to work in a global team.

Incident Management, Problem Management, Service Request Management

Python, Unix/Shell Scripts

Oracle SQL/PLSQL

The core set of technical skills that are beneficial in the role are:

* Operating systems:
Linux primarily

* ITIL Certification or performed in a role that demonstrates application of the principles

* Scripting languages:
Unix Shell, Python

* SQL (intermediate level: multi-table joins, grouping results, stored procedures)

* Grid computing (e.g. Data Synapse), job scheduling (Autosys, Crontab) batch management

* Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)

* Enterprise Monitoring - ITRS Geneos, Splunk, Dynatrace

* Documentation (Confluence)

* Experience with trading risk systems

Required Skill

7+ years' work experience in production support (preferably financial domain)

Experience with FICC Trading Applications and trade life cycle management.

Strong business application support and problem diagnosis skills - Strong desire/ability to jump in and investigate issues, resolve problems, and communicate status.

Ability to deal with a high-pressure Trading environment. Manage oneself in an environment of high frequency business and technology changes adhering to release and change management principles.

Personable, effective communicator with ability to build and maintain partnerships. ability to deal directly with business users and development teams daily and act as primary liaison. Proven ability to handle difficult situations, users and make critical decisions.

Must be able to communicate crisply and clearly both from a verbal and written perspective

Strong interpersonal skills

Excellent work ethic - willing to be on-call on weekend

Must be able to work autonomously and independently solve problems when needed

Personal Skills - must be resilient and confident working in a high-pressure environment. Excellent communication skills are essential. Leadership.

Relevant areas of business expertise would include:

* Product knowledge - Risk PnL including, PV, Delta, Gamma and derivatives risk and securities including Government Bonds, Agencies, Futures, Swaps, Inflation-linked products, US Treasuries and Bills

* Market data - yield curves, funding curves, volatility / correlation surfaces (general understanding / familiarity)

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

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