Salesforce Business Analyst

Salesforce Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

** Job Description*
* Main Responsibilities

Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions

Create configurable solutions that comprise workflows reports custom objects and validation rules

Formulate and maintain salesforce solution documentation eg: process flows data models and technical specifications

Works with the design team to ensure that the most significant business operations are addressed

Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the businesss overall strategy and ethos

Create a requirements management strategy for the project which describes the process for elicitation documentation standards and formats

Familiarity with the backlog grooming process attributes review and approval process

Plan and monitor scope by ensuring that needs are within the SOWs scope and communicating any variances for inclusion in the change control process

Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process

Maintain a functional grasp of the business requirements and project solutions

Must Have

3 years of experience with Salesforce setup and configuration

5 years business analyst experience

Excellent knowledge of and shown proven expertise with Sales Cloud Service Cloud Experience Cloud and Salesforce CPQ

Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements

Ability to apply critical thinking analytical and problem solving skills in a fast paced atmosphere while managing various requests is needed

Collaborate with cross-functional teams to build sustainable applications

An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features

Excellent interpersonal and organizational abilities as well as the ability to communicate successfully with both technical and nontechnical customers

Bachelors degree in business administration computer science management information systems or a closely related discipline is required

Ability to grasp the requirements of clients from diverse sectors and translate present those demands into a compelling vision and roadmap for our clients

Excellent knowledge of Scrum Agile SAFe Dev Ops and technology such as Jira and Confluence

Salesforce implementation experience across the whole Software Development Lifecycle SDLC

** Life at Capgemini*
* Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

** Salary Information*
* Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future.

The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education,…