Studio+ Product Design_Senior

Position: Studio+ Product and Experience Design_Senior
Location:

Atlanta, Los Angeles, Chicago, McLean, Dallas, New York

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

** Business Consulting - Studio+ - Digital & Product Strategy - Product Management - Senior Consultant*
* At EY, we're committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change.

** The opportunity*
* We are seeking a dynamic and experienced  
** Product Manager (Senior Consultant)
** to join our growing  
** Digital & Product Strategy
** team. In this strategic role, you will help clients solve their digital vision and customer experience challenges by supporting product strategy, transformation, and execution initiatives. You'll act as a product advocate, guiding the design and delivery of innovative digital platforms and experiences across industries.

As a Senior Consultant you'll envision, define and launch digital products and customer experiences across sales, service, marketing, and commerce that leverage emerging technologies -  Ai, Gen AI and powered by platforms such Adobe, Salesforce, Microsoft, Service Now, GPT Apps/Apis and custom-developed solutions. You will integrate AI into the product delivery workflows from ideation to launch. You'll collaborate with designers, developers, and technologists to build best-in-class digital products- translating business goals into actionable product roadmaps and delivering high-impact solutions.

** Your key responsibilities*
* + Support product strategy and execution for digital transformation initiatives, from concept to market

+ Develop customer personas, journey maps, product capabilities, features, and roadmaps

+ Manage product backlogs using tools such as Jira, Azure Dev Ops (ADO), Confluence, and Fluid

+ Apply design thinking and digital media expertise to solve complex business problems

+ Conduct qualitative and quantitative research using tools like Qualtrics, Survey Monkey, Adobe Analytics, and Google Analytics

+ Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions

+ Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)

+ Translate business and product requirements into differentiated design solutions

+ Manage client expectations and maintain long-term relationships

+ Support business development pursuits and contribute to proposal development

+ Lead and mentor diverse teams, fostering a culture of innovation and collaboration

** Skills and attributes for success*
* + Strong understanding of digital strategy, customer experience, and product strategy

+ Proven ability to take digital products from concept to market

+ Experience in agile product management and cross-functional collaboration

+ Experience leveraging AI
- Generative and Agentic to accelerate speed to value

+ Expertise in product communications, training, and change management

+ Ability to deliver omni-channel customer experience strategies

+ Strong analytical, communication, and leadership skills

+ Experience in client-facing roles within strategy consulting, CX practices, or digital agencies

** To qualify for the role, you must have*
* + Bachelor's degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field

+ Minimum  
** 2-4 years
** of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B

+ Proven track record of taking digital products from concept to market

+ Experience leveraging AI tools in the product delivery lifecycle (PDLC)

+ Experience in product-focused roles such as product manager, product owner, or product marketing manager

+ Demonstrated success working cross-functionally with UX designers,…