Director, Account Management

Position: DIRECTOR, ACCOUNT MANAGEMENT
Drive strategic growth and client success as a Technical Account Manager 'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.

Req.#

Responsibilities

• Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
• Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
• Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
• Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
• Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
• Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

Requirements

• Proven experience managing technological accounts with demonstrated success in account growth and retention
• Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations
• Strong understanding of how to position AI solutions within client environments and business contexts
• Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
• Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities
• Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction

We offer/Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to Linked In learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

Why Choose Us

2023 Most Loved Workplace 2024 Best Place to Work  Sitecore's Partner Experience Awards

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Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of individuals with disabilities and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM's Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours.

Email the People Operations Department to schedule an appointment.

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry,…