Forward Deployed Product Manager

Gradial is a Seattle-based startup enabling digital experiences at the speed of thought. We empower marketers and creatives to implement their ideas directly, with software that adapts over time. Our platform automates website and design system updates, large-scale migrations to new design systems, and continuous content optimization while adhering to company and product brands.

Backed by world class investors, we're looking to scale our platform and expand our team. At Gradial, we operate with extreme ownership, bias towards action and critical path planning. We tackle problems from first principles, question assumptions, and find creative solutions. If you want to take risks, work on groundbreaking technology, and see the direct impact of your work, Gradial is where you belong.

Role Overview

Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI platform inside complex marketing technology environments. In this role, you'll work directly with customers to translate business goals into technical implementations, shaping both product usage and roadmap. You'll support late-stage sales, lead delivery, and ensure measurable impact post-launch - all while feeding critical insights back into product development.

Responsibilities

• Define integration scope, success criteria, and deployment strategy during late-stage sales cycles
• Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments
• Design and validate agent-powered workflows that streamline content creation, personalization, and publishing
• Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities
• Drive go-live, QA, and UAT processes with clear ownership of time-to-value
• Deliver enablement resources, training, and documentation to support long-term adoption
• Build trusted relationships with client-side marketing and technical stakeholders

Requirements

• 7+ years in product, implementation, or consulting roles within enterprise Mar Tech
• Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling
• Proven success deploying technology into complex client environments with multiple stakeholder groups
• Strong product instincts with the ability to scope features and influence roadmap based on real-world usage
• Excellent communication skills; comfortable aligning cross-functional teams around technical decisions
• Willingness to travel for critical client engagements and cross-functional planning

Desirable Attributes

• Background in management consulting, systems integration, or forward-deployed product roles
• Familiarity with AI-based marketing automation and analytics platforms

Compensation

The salary range for this position is $160,000 - $190,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role will be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.

You'll thrive here if you...

• Learn quickly and actively seek out new challenges.
• Embrace AI as a core tool for problem-solving, creativity and scale.
• Show a strong work ethic, high ownership and bias toward action.
• Communicate clearly, directly and with curiosity.
• Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo.

AI Literacy & Interviewing Tools

As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We're excited by candidates who thoughtfully apply AI tools in their work, but during interviews we're focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification.

We want to understand your unique perspective and how you approach challenges, both with and without AI.

What we offer

• Competitive salary…