Salesforce Functional Lead

Salesforce Functional Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

** Long Description*
* ** Salesforce Functional Lead*
* ** Job requirements-*
* ** 5+ Yrs. Salesforce project experience*
* ** 4-6 Yrs. Business Analyst experience*
* ** 4-6 Yrs. Salesforce (Functional) experience*
* **-    Multiple experiences with process definition and design, requirements definition, business analysis, fit gap analysis and mapping*
* **-    Understand all aspects of Sales and Service business processes and how Salesforce Sales and Service cloud.*
* **-    Experience aligning SFDC technologies with both, prospect business goals and technical requirements.*
* **-    Technical and business requirements gathering, and effective positioning of SFDC solutions to meet those requirements.*
* **-    At least 5 years of Salesforce implementation experience which should include One full cycle Salesforce Sales implementation experience.*
* **-    Functional configuration and/or design experience in one or more Salesforce suite of products (Sales, Service, Experience etc.)*
* **-    Proficient in Microsoft Word, Excel, PowerPoint.*
* **-    Strong communication, listening and presentation skills with internal and external stakeholders*
* **-    Significant Consulting/client facing background, Expertise in workshop facilitation and information elicitation in large group settings*
* **-    Work with clients and end users to gather, understand and define business requirements*
* **-    Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality*
* **-    Create customized reports and dashboards to visualize key business metrics*
* **-    Maintain database integrity and accuracy via data cleansing, data uploads and data exports*
* **-    Assist with release evaluations including defining scope and priorities for system initiatives*
* **-    Maintain all system documentation and SFDC policies/procedures*
* **-    Troubleshoot production issues in a timely manner and provide internal support when needed*
* **-    Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues*
* **-    Oversee integrated business applications and ensure they function*
* **-    Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases*
* ** Long Description*
* ** Life at Capgemini*
* ** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:*
* ** Flexible work*
* ** Healthcare including dental, vision, mental health, and well-being programs*
* ** Financial well-being programs such as 401(k) and Employee Share Ownership Plan*
* ** Paid time off and paid holidays*
* ** Paid parental leave*
* ** Family building benefits like adoption assistance, surrogacy, and cryopreservation*
* ** Social well-being benefits like subsidized back-up child/elder care and tutoring*
* ** Mentoring, coaching and learning programs*
* ** Employee Resource Groups*
* ** Disaster Relief*
* ** About Capgemini*
* ** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end-to-end services and solutions leveraging strengths from…