Onsite AV Support Engineer III

Onsite AV Support Technician III

Join to apply for the Onsite AV Support Technician III role at AVI‑SPL.

AVI‑SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.

The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on‑premises support for AVI‑SPL customers at customer site(s) with the end goal of delivering a world‑class customer service experience.

• Audio System Operation:
  Manage and operate the audio systems in the auditorium, including mixing consoles, microphones, speakers, and other audio equipment.
• Conduct regular checks and maintenance to ensure all audio equipment is in proper working condition.
• Event Support:
  Collaborate with event organizers to understand audio requirements and provide technical support during event setup and rehearsals.
• Execute live sound mixing during events to ensure clear and balanced audio for all attendees.
• Troubleshooting:
  Identify and resolve audio‑related issues promptly during events.
• Work closely with the IT and AV teams to troubleshoot any technical challenges related to audio systems.
• Collaboration:
  
  Coordinate with AV technicians, lighting engineers, and other relevant personnel to ensure seamless integration of audio with other technical elements.
• Collaborate with external audio vendors when necessary.
• Training & Documentation:
  Provide training to internal staff on the proper use of audio equipment in the auditorium.
• Maintain comprehensive documentation of audio system configurations and troubleshooting procedures.

• Effectively communicate with employees, customers, and colleagues. Personality is especially important for this position; you should enjoy being part of a team.
• Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors.
• Be willing to work on‑site every day. Days are generally 8 hours a day but the times vary between 7 AM and 7 PM.
• Intermediate computer knowledge.
• Knowledge of signal flow for audio, video and control.
• Know your way around large‑format digital mixers.
• Have a Dante 3 certificate or equivalent practical knowledge of Dante networking.
• Have experience troubleshooting wireless mics in a live setting.
• Have a thorough understanding of the technical and scientific concepts that make a digital audio system possible, and be able to discuss those concepts with non‑technical managers.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standard.
• Minimum of a High School Diploma or equivalent.
• Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.

• Minimum of 5 years of audiovisual integration and/or service experience.
• Formal education in Electronics or related field.
• Training certifications: AVIXA CTS, DANTE 3, Biamp Tesira, QSC Qsys.

• Medical benefits, including vision and dental.
• Paid holidays, sick days, and personal days.
• Enjoyable and dynamic company culture.
• Training and professional development opportunities.
• $85k–95k per year plus OT, DOE.

Hourly Compensation: $40.87/hr–$45.67/hr.

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer, VEVRAA Federal Contractor.