Site Reliability Engineer

Overview

Site Reliability Engineer role at S&P Global. The role focuses on design, implementation, and operation of production IT systems with high availability.

The IT Operations team at S&P Dow Jones Indices (S&P DJI) owns and maintains the Production IT systems that underpin S&P DJI's index platforms and applications. The team prioritizes service availability, service request management, and continuous improvement of support processes through collaboration with business stakeholders, operations, infrastructure, and development teams. Key activities include incident management, emergency response, change management, problem management, and capacity planning to support robustness of index platforms.

• Design, implement, and manage end-to-end observability using Datadog APM, DBM, log pipelines, synthetic monitoring, and AI-driven alerting.
• Maintain production monitoring, respond to incidents, and lead root cause analysis using Datadog, Splunk, and ELK.
• Enhance automation and testing frameworks using Java, Spring Boot, Selenium, Cucumber, Playwright, and Jenkins.
• Operate AWS services including EC2, ECS, RDS, S3, Dynamo
  
  DB, and Secrets Manager.
• Contribute to CI/CD practices and containerization technologies.
• Integrate monitoring with Pager Duty and Service Now for incident workflows.
• Participate in post-incident reviews, disaster recovery testing, and SRE process improvements.

This section is applicable to US candidates. The anticipated base salary range is $90,000 to $122,000, with final base salary determined by geographic location, experience, skill set, training, licenses, and certifications. In addition to base compensation, the role is eligible for an annual incentive plan. It is not eligible for additional compensation such as an annual incentive bonus or sales commission.

The role is eligible for additional S&P Global benefits. For more information on benefits, please .

• 4 years of experience in SRE, Dev Ops, or platform engineering roles.
• Bachelor's degree in Computer Science or similar field.
• Proven expertise in Datadog APM, DBM, logging, and infrastructure monitoring.
• Strong programming skills in Java and Python.
• Hands-on experience with AWS, including operational management of core services.
• Experience with CI/CD pipelines and container orchestration technologies.
• Familiarity with ITSM tools (Service Now, Pager Duty).
• Understanding of observability best practices, log correlation, and distributed tracing.
• Excellent troubleshooting, documentation, and communication skills.

• Datadog certifications (APM, Logs, Fundamentals).
• Exposure to Splunk, Dynatrace, or ELK.
• Knowledge of Agile/Scrum and globally distributed team collaboration.
• Experience with Index/Benchmarks, Asset Management, or Portfolio Investment.

We provide iconic index solutions and empower investors with transparency across asset classes. We are a division of S&P Global (NYSE: SPGI) and offer access to information on our website at  S&P Global aims to attract and retain top talent through fair hiring practices and merit-based opportunities.

Our purpose is to accelerate progress by transforming data into Essential Intelligence. Our people are curious and collaborative, working to create a more prosperous future while upholding integrity, discovery, and partnership. We offer opportunities for growth, competitive compensation, and benefits to support your career and well-being.

• Health & Wellness:
  Health care coverage designed for mind and body.
• Flexible Downtime:
  Generous time off to stay energized.
• Continuous Learning:
  Resources to grow your career and skills.
• Invest in Your Future:
  Competitive pay, retirement planning, and education assistance with company-matched student loan programs.
• Family Friendly Perks:
  Perks for partners and children, including family-focused benefits.
• Other Perks:
  Discounts and referral incentives.

For country-specific benefits information visit:

S&P Global is an equal opportunity employer. We consider all qualified candidates regardless of race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other protected status. If you need an accommodation, please email

US Candidates Only: EEO poster and Pay Transparency information are available at the provided links. Job  
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Location:

New York, NY, United States.