Implementation Consultant

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Summary

Join us at a pivotal moment in Quorso’s growth, working with some of the most respected retailers in North America, including Dollar General, Pet Smart and Tractor Supply Company, to transform the way they run their stores. Using Quorso’s technology, you will help make store operations more data-led, agile and impactful, influencing decisions all the way up to the C-suite.

We are now partnered with many of the largest retailers in the country, including two of the top 10 US retailers and two of the leading convenience chains. You will have the opportunity to work directly on these flagship accounts and shape the way they deliver operational excellence.

About Quorso

Quorso is one of Retail’s most exciting tech startups. Our intelligent management platform translates terabytes of data into smart, personalized daily work for some of the world's largest global retailers across over 60k stores.

The Opportunity

As part of the implementation team, you will work with stakeholders from our enterprise customers to understand their operations, define and scope their use cases, and integrate and transform large datasets. This role requires strong SQL skills, experience with Excel, and the ability to work comfortably with large datasets while managing multiple priorities.

• Partner with enterprise customer stakeholders to understand business operations and define use cases for Quorso
• Configure Quorso for new customers and sectors using internal tools
• Project manage deadlines and stakeholders to ensure successful delivery
• Collaborate with Client Leads, Customer Success and Engineering to deliver technical and operational rollouts
• Identify opportunities to expand client use cases and improve data usage
• Work with Product, Customer and Engineering teams to enhance the implementation function

• 2+ years of experience in data implementations, ideally within Business Intelligence teams and preferably in retail
• Strong process and program management expertise
• Experience working with large datasets and a focus on data insights and analytics
• Proficiency in Business Intelligence tools, SQL and Excel
• Familiarity with multiple industries and business topics
• Ability to build relationships with senior client stakeholders
• Knowledge of retail operations
• Strong written and verbal communication skills, able to work with business and technical teams
• Working knowledge of management and financial reporting
• Bachelor’s or Master’s degree from a leading university

• Operational experience using data to drive decisions
• Experience leading operational transformation initiatives

• Highly driven with a strong sense of urgency
• Self-directed and resourceful with a bias for delivery
• Able to plan strategically and execute precisely
• Comfortable switching between priorities in a fast-paced environment
• An effective leader who enjoys building relationships
• Creative and analytical with strong business acumen
• Able to prioritise ruthlessly when required
• Humble and focused

It is our goal to be a fully diverse organisation. We welcome people from all backgrounds and are especially focused on building balanced and open teams.