Process Automation & Integration Engineer

Process Automation & Integration Engineer

Join to apply for the Process Automation & Integration Engineer role at Premium Health Center

Location:

4510 16th Avenue Brooklyn, NY 11204

Hours:

Full Time

We’re seeking a highly motivated, hands-on Process Automation & Integration Engineer to lead the design and implementation of automation solutions that streamline operations, reduce manual work, and improve how systems and teams connect. This role sits at the intersection of technology, process design, and healthcare delivery. You will work with stakeholders across departments to analyze workflows, identify inefficiencies, and drive process redesign using systems thinking and automation strategy.

From there, you’ll implement solutions that integrate systems, orchestrate logic, and move data efficiently and securely.

You’ll be expected to map processes, design target state workflows and solutions, write code, and build automation that reduces friction and enhances both clinical and operational experience. You’ll also help explore and adopt intelligent and agentic automation where it brings meaningful value. This role requires strong business process design capabilities, excellent technical skills (Python, APIs, data handling), and the ability to collaborate cross-functionally to turn business needs into scalable, reliable automation solutions in a healthcare context.

Time Commitment: 40 hours per week (Monday – Friday);
Exempt from over-time

• Business Process Design & Analysis (25%)
• Partner with stakeholders across departments to understand, map, and document existing workflows
• Analyze workflows across clinical care, patient services, and administrative operations to identify opportunities for optimization and automation
• Apply design thinking principles to develop user-centered automation workflows
• Use systems thinking to consider inter-dependencies and identify systemic solutions
• Lead process redesign efforts to optimize and prepare for automation
• Create clear solution documentation using tools like BPMN, journey maps, and user stories

• Automation & Integration Implementation (35%)
• Design and implement scalable automation workflows using platforms such as Power Automate
• Write code and scripts (Python, JavaScript, Power Shell, etc.) to support logic and integrations
• Develop and maintain system integrations via REST APIs, webhooks, and ETL pipelines
• Own the full automation lifecycle: build, test, deploy, monitor, and improve
• Ensure solutions are secure, scalable, maintainable, and performance optimized

• Systems Integration & Data Workflows (15%)
• Work with both structured and unstructured data to support automation outcomes
• Design and implement lightweight ETL processes and automated data pipelines
• Ensure data accuracy, transformation, and compliance, including HIPAA where applicable
• Collaborate with infrastructure and data teams to align with enterprise standards
• Troubleshoot integration and data flow issues, building resilient, long-term solutions

• AI & Agentic Automation Readiness (10%)
• Identify opportunities for AI-assisted automation (e.g., LLMs, decision engines)
• Contribute to pilots and proof-of-concepts for intelligent or agentic automation use cases
• Support the evolution of the organization’s automation roadmap toward AI-enhanced solutions

• Cross-Functional Collaboration and Support (10%)
• Translate technical concepts for non-technical audiences and stakeholders
• Work collaboratively with IT, operations, and business users through the automation lifecycle
• Provide documentation, training, and support for end-users of automation solutions
• Oversee project delivery, timelines, and stakeholder communications

• Leadership & Advisory (5%)
• Serve as a subject matter expert in automation, integration, and business process optimization
• Provide strategic input into automation standards, best practices, and emerging technologies
• Establish standards, templates, governance frameworks, and quality checks to ensure consistent, scalable automation across the organization
• Contribute to roadmap planning and organizational maturity in automation and integration strategy

Requirements:
Required

• 4–6 years of experience in automation, integration,…