Senior UX Designer

RAPP New York is looking for a Senior UX Designer to join our award-winning Experience Strategy team. WHO WE ARE

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leveraged data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content, and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award‑winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

RAPP is seeking a talented UX Designer to join our team and create impactful, user‑centered experiences for world‑class clients. This is an exciting opportunity to grow your career while working on enterprise‑scale design systems, personalized digital experiences, and innovative AI‑driven solutions.

As a UX Designer at RAPP, you’ll spend the majority of your time doing hands‑on design work and occasionally have the opportunity to present your work to clients, while collaborating closely with experience strategists, creative teams, copywriters, and account teams across the US. You’ll help bring user experiences to life from conception through launch, working on everything from email component libraries to AI chatbot prototypes.

• Build and maintain enterprise‑scale component libraries and design systems in Figma for major clients
• Create and organize email component libraries with systematic documentation
• Ensure design consistency across web, email, and app experiences
• Collaborate with developers to ensure components are feasible and implementable

• Create wireframes, user flows, and clickable prototypes at varying levels of fidelity
• Translate user journeys, personas, and journey maps into tangible design solutions
• Design and iterate on digital experiences for personalization campaigns
• Participate in innovation projects including AI‑enabled experiences
• Work closely with technology and creative teams to balance feasibility and brand alignment
• Present your design rationale to internal teams and occasionally to client stakeholders
• Participate in discovery workshops and cross‑functional collaboration sessions
• Annotate designs clearly to communicate intent to developers and stakeholders

• Apply user‑centered design principles to solve real business problems
• Make evidence‑based design decisions grounded in UX best practices
• Advocate for user needs throughout the design process
• Stay current on digital trends, AI capabilities, and emerging technologies

• 3+ years of UX/UI design experience (agency experience a plus)
• Strong proficiency in Figma including components, variants, variables, tokens, and design systems
• Experience working with enterprise‑level Figma designs
• Experience with email design and understanding of email constraints
• Demonstrated ability to create clean wireframes, flows, and prototypes
• A strong portfolio that shows your design process and thinking
• Excellent communication skills – both visual and written – to explain your design decisions
• Detail‑oriented mindset with ability to work in fast‑paced, ambiguous environments

• Curiosity and eagerness to learn
  – you ask questions and seek to understand
• Empathy – you genuinely care about users and their pain points
• Problem‑solving mindset – you love tackling challenges creatively
• Collaboration – you’re a team player who works well with diverse…