Overnight Front Office Manager - Millennium One UN Plaza

Position: Overnight Front Office Manager - Millennium Hilton New York One UN Plaza
The Millennium Hilton New York One UN Plaza  (Use the "Apply for this Job" box below). hilton com/en/hotels/nycuphh millennium hilton new york one un plaza/ is looking for an Overnight Front Office Manager to join our leadership team

Our 439 room Midtown high rise is the closest hotel to the United Nations and half a mile from Grand Central Station  We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center  Take in unobstructed views of Manhattan and the East River skylines  Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks

The ideal candidate will have experience in in a similar role, at a similar size property, experience managing unionized team members, and overnight schedule availability

** Shift Pattern:
** Overnight

** Salary Range:** $75,000   $78,000 / annually

** What are the benefits of working for Hilton?*
* Hilton is recognized as the best hospitality workplace in the world and the  1 World's Best Workplace by Great Place To Work US   linkedin com/company/great place to work us/ and Fortune   linkedin com/company/fortune/  

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits  Hilton offers its eligible team members a comprehensive benefits package including:

+  Access to your pay when you need it through Daily Pay
+  Medical Insurance Coverage - for you and your family
+  Mental Health Resources
+  Best in Class Paid Time Off  PTO   
+  Go Hilton travel discount program 
+  Supportive parental leave
+  Matching 401 k
+  Employee stock purchase program  ESPP    purchase Hilton shares at 15% discount
+  Debt free education : Access to a wide variety of educational credentials  ex  college degrees, high school completion, English language learning, digital literacy, professional certificates and more
+  Career growth and development 
+  Team Member Resource Groups
+  Recognition and rewards programs

_   _  _ Available benefits may vary depending upon property specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable  _

** What will I be doing?*
* As Front Office Manager, you would be responsible for directing and administering Front Office operations

Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Manage all Front Office operations to include, but not limited to, guest service and registration  check in/check out , room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Ensure compliance with Company standards
+ Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
+ Initiate and implement up selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
+ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
+ Complete audit procedures, as needed
+ Recruit, interview and train team members

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering…