Medical Secretary - Radiology

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Medical Secretary.

In this role, the successful candidate will be responsible for providing basic support services for Medical Office intake operations. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the Medical Center. Obtains pre-authorizations/certifications for treatments and diagnostic procedures as appropriate. May provide assistance to less senior staff and cover the front-desk as needed.

Job Responsibilities:

* Maintains and receives files for area.

* Maintains files in organized and up-to-date manner in order to facilitate their retrieval.

* Completes filing in accordance with departmental procedures.

* Sorts and distributes documents and forms for area section.

* Distributes materials according to content of communications and departmental procedures.

* Logs in materials with respect to time and data when applicable.

* Processes incoming and outgoing documents.

* Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures.

* Maintains copy for files. Faxes documents in accordance with departmental procedures.

* Provides reception assistance (i.e. greet patients, answer calls, requests for assistance are directed to proper individual, etc.)

* Screens telephone callers in pleasant and a professional manner; handles call; take messages or directs caller to appropriate person or area.

* Schedules routine appointments and follow ups for visits and procedures that do not require/or have already been pre-authorized.

* Prepares the daily schedule. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary.

* Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies.

* May assist, provide guidance and/or train less senior staff with completing intake related duties.

* Prepares simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed.

* Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties.

* Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly.

* Primarily responsible for taking patient phone calls and scheduling over the phone.

* Greets and screens telephone calls in a pleasant and professional manner.

* Schedules appointments for visits, procedures and follow-ups.

* Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage.

* Refers Surgical and Infusion scheduling to Senior Medical Secretary.

* Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives.

* Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment.

* Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion.

* Responsible for Pre-Authorizations and Certifications with the exception of surgical procedures.

* Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.

* Responsible for patient check-in and check-out. Gathers all patient…