Director, Product Communications

Job overview:

Our Director, Product Communications leads the development and execution of communications strategies for our pipeline and future assets. This role is pivotal in shaping the narrative around our scientific innovation and rigour, managing reputation through clinical milestones, and preparing the external environment for a potential first-in-class commercial launch.

The role partners with Commercial, Medical Affairs, Investor Relations, Patient Advocacy and others, to deliver consistent, compliant, and impactful messaging across earned, owned, and shared channels, ensuring our mission resonates with patients, providers, and payers.

Location:

Hybrid in our New York City office or remote on the east coast in the United States.

Reports to:

Vice President, Communications.

Roles and responsibilities

(Include but are not limited to):

Strategic Product Communications

* Lead the development and implementation of comprehensive product communication strategies to support our investigational product through Phase 3 data readouts, regulatory filings, and potential commercial launch

* Design and execute global communications programs that articulate the scientific and clinical value of our pipeline to media, HCPs, and patient communities, ensuring alignment with Compass's corporate narrative

* Partner with cross-functional teams including Commercial, Medical Affairs, Regulatory, and Legal to ensure all communications are compliant, accurate, and strategically aligned with business objectives

* Enable internal organizational alignment by communicating product milestones and strategies to employees, fostering a sense of shared purpose

Media Relations and External Engagement

* Establish and manage relationships with key trade, healthcare and consumer journalists

* Develop high-impact materials including press releases, Q&As, key message documents, for clinical milestones and congresses

* Lead crisis and issues management related to product candidates, proactively anticipating reputational risks and developing mitigation strategies in a complex regulatory environment

Launch Preparedness and Scientific Exchange

* Build and execute communications plans for launch readiness, creating disease state awareness campaigns in partnership with cross-functional team members that reduce stigma and educate stakeholders on treatment-resistant depression (TRD) and PTSD

* Collaborate with the Medical Affairs and Scientific Communications teams to amplify data dissemination at major medical congresses and through peer-reviewed publications

* Drive the narrative for patient access and value, supporting Market Access teams with communications that address payer and health system dynamics

Candidate Profile:

* Over 10 years of experience in pharmaceutical/biotech communications or public relations; agency and in-house experience preferred

* Proven track record leading product communications for a product launch, ideally as a first-in-class; CNS/psychiatry preferred

* Deep understanding of FDA/EMA regulations regarding drug promotion and scientific exchange

* Expertise in media relations with established contacts in biotech, healthcare and consumer sectors

* Proven track record of being an out-of-the-box and highly creative thinker, adept at building unique plans that reach stakeholders in new and different ways

* Cross-functional collaborator with excellent communication skills, able to navigate a matrixed environment across Commercial, Medical, and IR

* Adept at managing external public relations agencies and vendors, ensuring budget efficiency and high-quality execution of tactical plans

* Hands-on builder capable of setting strategy while executing tactical deliverables in a fast-paced, growth-stage environment

* Degree in Communications or Journalism; advanced degree preferred

* Mission-aligned, inclusive leader reflecting Compass's wellbeing-first, stigma free culture

* Demonstrates Compass' values:
Compassion, Boldness, Inclusion, Rigour