Clinical Coordinator; FGP - Center Women's Health

Position: Clinical Coordinator (FGP) - Center for Women's Health
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care.

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Position Summary:

We have an exciting opportunity to join our team as a Clinical Coordinator (FGP) - Center for Women's Health.

The Center for Fibroid Care Clinical Care coordinator plays a crucial role in managing clinical triaging, coordinating services between the Fibroid Center providers including MIGS surgeons, interventional radiology, nutrition and other relevant departments. The care coordinator ensures seamless patient care and efficient operations, especially as we expand our services to various geographical locations for Fibroid patients.

Job Responsibilities:

* Conduct thorough assessments of patients' medical conditions, history, and treatment needs related to fibroids. Prioritize and triage patients based on their acuity, ensuring timely and appropriate care delivery. Screen patients seeking initial fibroid consult at the center. Gather reported symptoms, relevant information, and recent imaging reports; send required surveys to patients; collect completed survey data from patients and create comprehensive document with compiled patient information to NP/MD for initial triage/consult.

* Pend orders for imaging to NP as needed for initial consult, assist patient in scheduling required imaging and ensure completion prior to visit.

* Collaborate with the Fibroid Center care team to establish effective communication and coordination channels. Facilitate regular meetings to discuss patient cases, treatment plans, and progress.

* Serve as the primary point of contact for patients and their families throughout their treatment journey. Ensure seamless coordination of appointments, consultations, diagnostics, and procedures, aiming for optimal patient experience and outcomes.

* Assist in obtaining timely medical clearance from PCP/specialists for surgical procedures.

* Perform weekly post-op calls to assess patient clinical status and need for medication management, manage post-op expectations

* Coordinate home care services as needed, such as VNS.

* Coordinate the utilization of healthcare resources efficiently. Assist in obtaining necessary authorizations and approvals for medical procedures, tests, and treatments, while optimizing the utilization of available resources.

* Provide periodic check-ins with patients via telephone at set intervals as designated by provider (ex: every 3 months, 6 months, etc), coordinate any necessary follow-up visits.

* Support the management team in planning and implementing the Center's expansion to new geographical locations. Assist in setting up new facilities, liaise with local healthcare partners, and ensure a smooth transition for patients and staff.

* Provide comprehensive information to patients about fibroids, available treatment options, and any pre- or post-operative care requirements.

* Address patient queries and concerns, and offer emotional support as needed. Identify gaps in patient knowledge and provide appropriate education and counseling related to various procedures offered at the fibroid center

* Monitor patient outcomes, treatment compliance, and satisfaction levels. Identify areas for improvement and actively participate in quality assurance and performance improvement initiatives.

* Assist in organizing and collecting data for Fibroid Center research studies.

* Maintain accurate and up-to-date patient…