Care Manager

Compensation Range: $52,000 - $55,000 commensurate with experience.

Spanish bilingual proficiency is preferred for this role. Candidates hired to support clients in Spanish are eligible for additional compensation.

Overview:

Health Home Plus (HH+) is a model within the Housing Works Health Home Care Coordination program that provides a higher level of care, for specialized populations (SMI and HIV+) of Health Home members. The higher level of care is supported by specific caseload ratios, level of service provision, staff qualifications, and staff training. HH+ Case Manager works with members and the member's network of providers to help minimize barriers to care and help members achieve improved health outcomes.

Using interventions such as care coordination, motivational interviewing and health promotion. HH+ Case Managers help members, over the course of time, develop the skills needed to manage their health and psychosocial needs with greater independence. HH+ Case Managers will have the opportunity to work as part of outcome driven integrated team and participate in agency wide quality improvement activities aimed at improving the delivery of care to individuals living with chronic illness, behavioral health issues, and homelessness.

Responsibilities:

• The HH+ Care Manager is responsible for assessing a member's needs and coordinating with the member, members family, and network providers to develop and execute an Individualized Plan of Care.
• Maintain documentation and update assessments and plan of care at specific time intervals or as needed in Housing Works and Health Home electronic medical records system.
• Work and communicate effectively with interdisciplinary team of providers, including primary care provider, psychiatrist, therapist, substance abuse treatment programs and other providers.
• Schedule and attend integrated case conferences every 90 days.
• Work with the member to identify barriers to goal attainment and help resolve those barriers, i.e., keeping scheduled appointments with appropriate service providers, medication regimen for adherence while promoting optimal health.
• Conduct field work, to members' home and other provider settings, as needed to fulfill plan of care.
• Coordinate transitional care from an inpatient service to other settings as per the agreed upon plan.
• Work collaboratively with team members to provide outreach and engagement to hard to reach members.

Job Requirements:

Qualifications/Requirements:

• Bachelor's Degree plus 2 years related experience preferred. Master's degree in related field may be substituted for 1 year experience.
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience.
• Bachelor's degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home case manager serving the SMI or SED or HIV+ populations.
• Spanish proficiency is preferred, as many of our clients are Spanish-Speaking.

Housing Works

Housing Works was founded in 1990 with a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs.

A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. For more information, visit (Use the "Apply for this Job" box below)..

Important Information for Applicants

• COVID-19 Vaccination Requirement: Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
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