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Medical Secretary

Job in New York City, Richmond County, New York, USA
Listing for: Hospital for Special Surgery
Full Time position
Listed on 2026-01-06
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
How you move is why we're here.

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $34.74 - $35.91. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation.

The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Job Description

Competencies/skills:

* Experience with Epic Medical Records System required; strong computer skills required as well

* Superior written and oral communication skills

* Exceptional customer service skills

* Ability to follow through with tasks to completion

* Strong organizational and problem-solving skills

* Ability to multitask in a fast-paced environment

* Ability to effectively and accurately follow directions or instructions

* Ability to work collaboratively as part of a team; offers to help coworkers when needed

* Detail-oriented

* Ability to escalate issues appropriately

* Consistently displays a positive attitude towards one's work and work environment

* Experience with surgical scheduling preferred

* Knowledge of healthcare and health insurance, required

* Familiarity with medical terminology and general office protocol required.

* The ability to type 45-60 words per minute and exceptional organizational strengths is required.

* Must be proficient in Microsoft Word, Excel, and PowerPoint.

* To qualify you must have a High School Diploma or equivalent (Associates Degree preferred) and at least two years of related MD office/healthcare experience.

EDUCATION - Required

Degree/Diploma Obtained Program of Study

High School Diploma

EDUCATION - Preferred

Degree/Diploma Obtained Program of Study

Bachelors

LICENSURE - Required :
None

Certification Requirements

CERTIFICATIONS/LICENSURE - Preferred

EXPERIENCE - Required

Minimum Years of Experience Type of Experience

0 Healthcare/Medical-Medical Secretary

EXPERIENCE - Preferred

Minimum Years of Experience Type of Experience

2

SKILLS - Required

Excellent verbal and written communication skills.

Strong customer service orientation.

Superior written and oral communication skills

Exceptional customer service skills

Ability to follow through with tasks to completion

Strong organizational and problem-solving skills

Ability to multitask in a fast paced environment

Ability to effectively and accurately follow directions or instructions

Ability to work collaboratively as part of a team; offers to help coworkers when needed

Detail-oriented

Ability to escalate issues appropriately

Consistently displays a positive attitude towards one's work and work environment

Strong computer skills

Performs accurate typing (e.g., 45-60 words per minute)

SKILLS - Preferred

Experience with Epic

Familiarity with medical terminology

Knowledge of healthcare and health insurance

Prior medical office experience

PHYSICAL WORKING CONDITIONS

Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions.

ENVIRONMENTAL WORKING CONDITIONS

Located in a comfortable indoor area. Examples: executive, management and secretarial positions.

HAZARDS

OSHA Category 3

Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.

Behavioral & Leadership

Competencies:

Team Members (Provided & Standardized by HR)

Performance Mindset:
Demonstrates critical thinking to identify challenges impacting work and recommends solutions. Takes measurable action to change, learn, and grow.

Communication:
Communicates in a clear and organized manner that achieves desired results. Speaks and writes professionally and respectfully. Listens actively and empathetically.

Collaboration:

Understands how one's…
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