Director of Counseling Services

Overview

The Director of Counseling Services is responsible for the oversight, management, and function of Counseling Services. This is a full‑time (40 hours weekly) position that may require some evening or weekend support, and may include some on‑call responsibilities. The salary range for this role is $115,000–$125,000 annually.

The Juilliard School seeks an experienced professional to lead the Counseling Services team in a key position supporting Juilliard’s commitment to the health and wellness of our students—and the robust range of services and activities provided therein. In collaboration with the Health Services leadership team, the Director of Counseling will oversee the provision of coordinated and integrated clinical services to College Division students, facilitate staff meetings and staff consultations related to treatment interventions and management of high risk situations, support walk‑in requests and crises, maintain close collaboration with the staff Psychiatrist as part of treatment planning, support the provision and supervision of individual and group counseling, conduct outreach and consultation interventions for hospitalized students or students in distress, manage referral coordination and referral follow‑up, and participate in on‑call duties when required;

all while ensuring that services are preventative as well as responsive to the diverse needs of the student population.

• Reports directly to the Senior Director, Student Health and works closely in ongoing review and evaluation of the clinical and administrative structure, evolving budgetary and contractual requirements and any employment‑based concerns represented each academic year.
• Operationalize daily service delivery through the provision, supervision, and administration of all clinical services in collaboration with the Senior Director, Student Health, which includes but is not limited to: create and maintain schedule and structure for onsite services, provide oversight of service modalities and treatment interventions, conduct chart audits and ensure recordkeeping is meeting regulatory standards of care, assign students to clinicians, manage accessibility and engagement concerns, etc.
• Hold as priority the psychological health of the students at The Juilliard School by maintaining awareness and training of contemporary psychological and behavioral health trends and themes in the greater healthcare arena, as well as track and monitor internal sources of data that inform best practice and care of students.
• Facilitate, manage and designate team responses to urgent crises or walk‑ins.
• Function as the liaison to Counseling Service team members, including the psychiatrist, in serving as the connection between the School and onsite clinics, hospital or community services, and families on behalf of students experiencing psychiatric difficulties.
• Collaborate with team members on administrative referrals and arrangements for outside assessment and/or referral as indicated.
• Coordinate with Health Services clinic staff when indicated for the purpose of following and treating students assessed to be at high risk (i.e., harm to self or others, emergent issues requiring acute interventions, and/or other conditions that warrant a higher level of medical input).
• Provide evaluations and recommendations for students seeking accommodations in conjunction with the Office of Accommodation and Disability Services.
• Provide evaluations and recommendations for students considering, or exhibiting a need for, medical leave and evaluate reports by external mental health providers regarding students on medical leave and their readiness to return to school.
• Facilitate referrals for hospital admission of students as well as consultation with hospital staff for discharge planning and the assessment of students’ readiness to return to school.
• Provide individual supervision for all licensed staff in the Counseling Service who require additional supervision as per New York State requirements.
• Responsible for some direct counseling with students, to be determined in collaboration with the Senior Director and in…