Epic Analyst

NYU LANGONE HEALTHis a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations,a children's hospital,three emergency roomsand a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, andNYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to
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We have an exciting opportunity to join our team as a Admitting Representative. In this role, the successful candidate will accurately review, obtain and record all pertinent patient demographics and financial information, and provide and explain necessary information to patients, to facilitate their safe, efficient, and sensitive entry to care, in compliance with applicable standards, while ensuring accurate and through data are available for subsequent use and each patient encounter.

• Understands & performs ethically & effectively within established policies & procedures, in compliance with mandated standards for the Medical Center. Demonstrates by performance an understanding of relevant policies & procedures for the Medical Center, the division of finance, & Patient Access, can find correct policies, & can apply them. Abides by a clear code of ethics & behavior; chooses an ethical course of action when necessary & encourages others to do the same.
  
  Demonstrates by performance an understanding of the ethical, regulatory, & accreditation environment affecting Patient Access & the Medical Center, & ensures compliance within the department & the Medical Center, using all available means. Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.
• Communicates effectively, courteously, & empathically with patients, families, & all internal & external customers of Patient Access. Demonstrates by performance a basic understanding of the patient experience of registration & entry into acute hospital care, so the registrar can provide efficient, effective, courteous, empathic & fastest possible entry into care for the patient. Demonstrates by performance an understanding of the specific concerns, & means of addressing them, that may be experienced by children & their parents/guardians when the child is entering care or when the adult or other family member is entering care.
  
  Provides sensitive and professional assistance to all patients and visitors, concerned about the specific needs of all our customers, including LGBT clients, deaf or HOH clients; and clients with limited English proficiency (LEP.) Is pleasant, courteous & professional when dealing with all internal or external customers, and communicates with them effectively & in a timely way. Responds to telephone & in-person requests for assistance with courtesy, professionalism, & sensitivity, following established procedures.
  
  Sends information to customers, using computer, mail, telephone, or fax.
• Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed. Takes responsibility for accomplishing work within accepted time frames; accepts responsibility for own actions, for those of the team or department; tries to learn from mistakes. Brings issues that must be brought to the attention of department management immediately or at the first available opportunity, as appropriate.
• Registers patients accurately, completely, & thoroughly. Validates patient identity using key identifiers and established procedures, reviews all previously obtained information for accuracy and completeness. Demonstrates effective interview skills & how to obtain complete & accurate data at a simple IP or OP or ED sign-in & full registration. Demonstrates by performance and explanation an understanding of the purposes for data obtained & verified erstands registration & insurance terminology, & how it may be understood by patients & other customers.
  
  Reports problems with department processes or technologies.
• Collects and verifies all necessary financial information for medical center services. Demonstrates by performance an understanding of the way in which third party payers (government, commercial, & others) provide health insurance to subscribers &…