Private Bank: Banker Team Leader - C16, Director

Position: Citi Private Bank: Banker Team Leader - C16, Director
The Banker Team Leader SAFE Act manages senior Banker UHNW & HNW professionals.  The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business.

Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent communication skills required in order to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole.

** Responsibilities:*
* + The position entails growing the existing client business, along with an acquisition strategy for UHNW & HNW target names. Thus thorough knowledge of the relevant market is critical and a track record evidencing the ability to grow such business through a focused and high quality team.

+ In addition to the role of Private Banker, the Team Leader will also have the following Responsibilities:

+ Accountable for driving revenue and be responsible for their entire team's revenue goals.

+ Works closely with the Market Executive to lead the activities for the team.

+ Coach and guide team members and help them develop and share sales ideas across their and the wider team.

+ Co-ordinate client calling and prospecting amongst team members and sharing best practice.

+ Work with the Market Executive to achieve overall team revenues and growth objectives.

+ Take the lead in developing and implementing marketing and client events for the team.

+ Help team members in executing their account plans by providing guidance and support on specific deals and clients.

+ Provide ongoing feedback to team members on their performance as well as the formal mid-year & year-end reviews.

+ Demonstrate an in-depth understanding of clients' businesses and sources of wealth generation.

+ Anticipate events in a client's life and business, which have significant financial implications.

+ Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.

+ Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.

+ Effectively manage client expectations regarding what can and cannot be executed on their behalf.

+ Maintain a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.

+ Uncover needs that are not articulated or clearly expressed by the client.

+ Bring together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm.

+ Help clients achieve broad financial & investment goals related to the creation, management, and transfer of wealth.

+ Develop tailored solutions that address clients' unique investment, risk management, and financing/ liquidity needs.

+ Regularly monitor progress against goals and make adjustments to achieve objectives.

+ Plan and prioritize daily, weekly and monthly activities to maximize revenue growth and client satisfaction.

+ Transfer or eliminate non-productive accounts in order to focus on clients who fit within the business strategy.

+ Establish a referral network and gain introductions to potential clients which generate new sales.

+ Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Private Bank.

+ Help team members acquire the experience to establish credibility with clients and intermediaries.

+ Demonstrate strong commitment to team success and place team goals above personal achievement.

+ Encourage team members to work collaboratively and with the entire business to deepen client relationships and exceed sales goals.

+ Align complementary experiences and skill sets of team members to maximize client effectiveness.

+ Develop strong relationships and partners with support functions across the Citi Private Bank to maintain control, find solutions and resolve issues.

+ Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.

+ Ensure strong controls and effective operational and administrative services.

+ Partner with colleagues across the Citigroup network to leverage capabilities and share expertise.

+ Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.

+ Ensure clients are presented with seamless execution of internal processes and Citi services.

+ Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.

+ Understand and communicate the risk involved with various investment strategies.

+ Establish credibility and trust…