Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.

Responsibilities:

- Handle commercial and consumer account collections to recover outstanding balances.

- Monitor and manage credit accounts, ensuring payments are received within the specified timelines.

- Maintain accurate and organized records of collection activities and account statuses.

- Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.

- Collaborate with internal teams to ensure proper documentation and compliance with company policies.

- Provide regular updates and reports on collection progress and account receivables.

- Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.

- Address inquiries and concerns from clients related to billing and payment issues.

- Review and analyze account histories to determine appropriate collection strategies. Requirements - Proven experience in commercial and consumer collections.

- Strong knowledge of credit and billing collection processes.

- Excellent communication and negotiation skills.

- Ability to work independently and manage multiple accounts simultaneously.

- Proficiency in maintaining detailed and accurate financial records.

- Familiarity with relevant regulations and compliance standards.

- Strong analytical skills to assess account histories and payment trends.

- Experience in using collection management software is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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