SVP - Operations, LATAM

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE:

Live Nation's Latin America Concerts business is seeking a dynamic and strategic experienced Senior Vice President of Operations to lead operational excellence across the LATAM region. This executive leader will set the operational vision for Latin America, drive large scale strategy and execution, and ensure seamless delivery of concerts and live events across multiple countries and cultures. The SVP of Operations will play a critical role in supporting regional growth, market expansion and long-term planning while delivering world class experiences for fans, artists, partners, and clients.

WHAT THIS ROLE WILL DO:

Core Responsibilities

* Partner with our local offices and promoters to oversee end-to-end operational logistics and execution for concerts and live events

* Support and translate the President's strategic objectives into clear, actionable operational roadmaps, ensuring all local offices are executing towards these goals

* Provide structure and operational discipline into high-growth, decentralized entrepreneurial environments across the region to empower local partners to execute effectively within their markets

* Work closely with local offices to identify improvement opportunities, align best practices, and resolve any operational concerns

* Establish regional governance and process improvements that drive consistency and efficiency while also ensuring full compliance with global Live Nation safety standards and local country requirements

* Serve as key point of contact between our local promoters and international production teams to ensure information flows transparently and effectively between partners to maximize show quality, safety, and fan experience

* Manage and facilitate communication between our internal departments- including Marketing, Ticketing, Sponsorship, HR, and Talent - to streamline processes

* Oversee all other day-to-day operational matters for the region and proactively and concisely communicate issues, risks and recommendations to senior management

Qualifications:

* 15+ years of operations, production, venue, live events, or touring experience across Latin American markets, with a deep understanding of local business customs

* Must be fully bilingual in English and Spanish

* Must be prepared for extensive travel to the region

* Superior interpersonal communication skills and proven experience navigating through change and difficult environments

* Strong understanding of concert operations and live event production workflows for international events

* Ability to handle multiple projects simultaneously with extreme attention to detail and advanced organizational skills

* Ability to make clear concise recommendations to executive leadership, sometimes with limited information

* Strong, proactive work ethic with a positive and team-player attitude

* Able to work seamlessly with others in a fast-paced environment

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH:
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF:
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY:
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER:
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS:
Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new…