Senior Manager, Creators Delivery

Super Awesome is an award-winning technology company that powers the youth digital ecosystem, helping brands to meet their audience where they are.

We bring together proprietary advertising and gaming products, audience insights, and compliance capabilities to help build a safer internet for the next generation.

Our technology is trusted by hundreds of brands and creators and enables more effective digital engagement with almost half a billion young people worldwide every month.

As we specialise in reaching under-18 audiences, we have to be as curious, fast-paced, and creative as kids and teens. At Super Awesome, you'll be encouraged to own your impact, make your team more awesome, and evolve like a kid as you grow into your role.

At our core is the #SAFam, a community where every voice is valued and diversity is celebrated. We prioritise individuality and foster an inclusive workplace where everyone feels they truly belong.

The Role

The Senior Manager, Creators Delivery leads a growing team of Creator Campaign Managers to execute high-impact, youth-safe creator marketing activations. This role oversees end-to-end campaign delivery-from creator sourcing and contracting to content approvals, compliance, and performance optimization-ensuring every activation meets Super Awesome's safety and brand standards while delivering first class outcomes for clients. The Senior Manager drives operational excellence, elevates creator relationships, and builds scalable processes that enable flawless execution across multiple markets.

They act as a key partner to our strategy and account management teams, translating client objectives into best-in-class creator programmes. This role is both a people leader and execution expert, responsible for coaching the team, improving workflows, and consistently delivering exceptional results.

What You'll Do:

• People management:
  Lead, mentor, and develop a team of Creator Campaign Managers, setting clear goals, standards, and workflows to ensure consistent, high-quality campaign delivery.
• Delivery oversight:
  Oversee the full lifecycle of creator-led campaigns, including sourcing, outreach, contracting, content approvals, compliance reviews, and final reporting.
• Resource planning:
  Manage team resourcing, forecasting, and workflow planning to maintain balanced workloads and operational excellence.
• Margin management:
  Take responsibility for delivery of financial targets across campaigns, working with campaign managers to ensure activations are delivered profitably.
• Brand assurance:
  Uphold Super Awesome's youth-safety, privacy, and brand-suitability requirements across all creator activations, ensuring adherence to internal and regulatory guidelines.
• Process design:
  Build and optimize delivery processes, tools, and best practices to improve efficiency, scalability, and cross-market consistency. Work closely with the Super Awesome product team to oversee the rollout of new product tools.
• Internal co-ordination:
  Partner closely with our account management, partnership and strategy teams to ensure creator delivery functions effectively as part of Super Awesome's wider offer.
• Escalation and risk management:
  Monitor performance trends, quality indicators, and delivery risks, proactively addressing challenges and escalating potential issues to ensure timely resolution.
• Hands on delivery:
  At busy times, you're not afraid to jump in and take personal responsibility for delivering some parts of activations in support of the campaign management team
• Pre-sale alignment:
  Collaborate closely with the strategy and pre-sales teams to review media plans and creative concepts for creator campaigns, ensuring proposals are operationally sound and executable by the delivery team.
• Pitch support:
  Work with strategy and pre-sales partners to evaluate creator-led ideas during the pitching process, providing delivery insight to ensure feasibility, accuracy, and smooth transition from pitch to execution.
• Operational feasibility:
  Serve as the delivery point-of-contact for pre-sale creator concepts, validating campaign structures, timelines and creative approaches to guarantee they can be delivered effectively.

Who You…