Front Desk and Administrative Support, NYC

Exact schedule to be determined with supervisor; no more than 20 hours per week when school is in session and no more than 35 hours per week during breaks.

About the Institution

Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students-academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor's, master's, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.

AA/EEO Statement

Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status;

status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.

Annual Security Report Notice

Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University's Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.

The Front Desk and Administrative Support role serves as a key liaison between students, tutors, and staff within the Learning Commons, ensuring a welcoming, organized, and efficient environment for students and staff. This position supports daily operations by managing student flow, assigning students with tutors & academic peer mentors to facilitate an effective and organized workflow, maintaining accurate records, and providing essential administrative assistance that enhances the daily operations of the Learning Commons and student services.

Key Responsibilities:

* Serve as the primary point of contact for students, tutors, and staff at the Learning Commons front desk

* Greets & Assists students, manage check-in and check-out procedures, and direct students to their assigned tutors & academic peer mentors

* Administer the systematic assignment of students to tutors and academic peer mentors, ensuring operational efficiency and fair utilization of personnel.

* Maintain accurate records by logging student attendance and session details in our scheduling system of Trac Cloud

* Organize, and update Learning Commons documentation (Exam Reviews, Attendance Sheets, Test Corrections, Turnaway Tracker, Etc.) to support daily operations and student services

* Provide general administrative support, including data entry, filing, and other tasks as needed

* Assist with maintaining an organized, welcoming, and professional Learning Commons environment

Must have Federal Work Study through the university