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Access Services Coordinator

Job in New York City, Richmond County, New York, USA
Listing for: Lincoln Center
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep, Summer Seasonal, Bilingual
Job Description & How to Apply Below
Position:
Access Services Coordinator (FT Temp)

Hours:

35 hours/week

Contract Length:
April 28, 2026 through August 21, 2026

Role Overview :
Reporting to Director, Accessibility, the Access Services Coordinators are responsible for supporting the implementation of Lincoln Center's accessibility and inclusion plan for the 2026 Summer for the City series. In addition to supporting access workers at performances and access services across venues and events, and processing individualized access requests from guests, this role will also serve a communications hub for general inquiries from guests about the vibrant summer program season.

Responsibilities Include:

* Act as main point of contact on-site coordination of access services, including ASL-interpretation, captioning, audio description, and relaxed performances, at both indoor and outdoor venues

* Advance access services with access workers and internal teams, including scheduling, communication, compiling prep materials from artists, coordinating arrival and escorting during events

* Liaise with Summer for the City team to ensure access workers' needs are met, including scheduling arrivals, technical set up and sound check testing

* Field and implement accommodation requests from audience members

* Manage an active inbox and phone line to guest inquiries

* Support and mentor students participating in guest-facing Summer Youth Employment Program positions

* Plan, advance and staff disability-centered social events and workshops

* Assist guests upon arrival, distributing accommodations and supporting seating

* Liaise with the House Management team to support recurring access accommodations maintenance, including assistive listening devices, chill out space supplies and noise-reducing headphones

* Collect guest feedback, including but not limited to focus groups,survey sand anecdotes

* Represent Lincoln Center at community events and conducting outreach to expand audiences

Ideal candidates will have:

* Passion for inclusive and accessible practice

* Ability to support in person performances 3-5 days per week/weekend (both indoor and outdoor, daytime and evening), with flexibility to work remotely outside of performances

* Curiosity to build experience in arts accessibility field

* Familiarity with disability culture, access services and cultural arts

* Strong customer service and organizational skills

* Attention to detail, with ability to identify gaps in accessibility and make suggestions for future improvements

* Ability to communicate with a wide range of stakeholders, including technical production and guest experience staff, access workers and audiences with disabilities

* Interest in building knowledge of disabled artistry and artistic integration of accommodations

* Professional and/or lived experience with disability strongly desired

* Working knowledge of ADA compliance and WCAG standards a plus, but not required

Application instructions:
Please submit a resume with your application. If you choose to submit a cover letter please use the prompt below.

In your cover letter please briefly address:

* Describe your interest in cultural arts and any experience you have in this area.

* Share your personal or professional experience with disability and accessibility and how it has shaped your perspective.

* Explain how this role supports your future career goals.

Your cover letter helps us understand your background motivations and connection to the mission of accessible and inclusive arts programming.

What is Lincoln Center for the Performing Arts?

Lincoln Center for the Performing Arts (LCPA) is the world's leading performing arts center in the heart of New York City. In these times of heightened anxiety and vigilance, we are holding on to the important role the arts play in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community.

We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.

We are:

1. The manager of the Lincoln Center Campus.

* We are part of 16 acres of activity and one of eleven amazing resident organizations

2. A leading Arts Presenter.

* We curate a number of series showcasing music, dance, and theater

3. An Education Hub.

* We have reached 20 million students, educators, principals, and community members

Who are our people?

Lincoln Center is a diverse team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

Lincoln Center People imagine and create in concert with this mission by founding President John

D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."

Lincoln Center welcomes applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

What's the news?

Recent and Upcoming Programming

*…
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