Production Manager, Events

Position: Production Manager, Live Events
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well.

If you're interested in creating inspiring moments of connection, consider joining our team

Audio Visual Production Manager | NYC

The Mallory is Convene Hospitality Group's premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th-century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000-square-foot venue across three floors for bespoke events and celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, and soaring ceilings with state-of-the-art technology and flexible design.

As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea's newest stage for hosting everything from large-scale galas, fashion shows, and product launches to intimate social affairs and weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high-touch hospitality experience for every client. Discover more at

Come join Convene Hospitality Group at this newest property, The Mallory, as we continue to grow and evolve our live events offering. This is a unique opportunity to help build a brand new production arm within our business and define how we bring experiences to life. You will craft extraordinary, tailor-made moments for our high-profile clients, where every detail matters and excellence is non-negotiable.

If you thrive on innovation, precision, and the excitement of building from the ground up, this role puts you at the center of that growth. From brand launches to large scale activations, you will collaborate with a talented team to deliver unforgettable experiences from concept through execution. Join us as we continue to shape the future of live events and create what comes next.

What You'll Do:

The Audio Visual Production Manager, internally known as the Production Manager, is central to the successful execution of large experiential, social, and corporate events. This role involves leading technical planning, coordinating AV crews, and overseeing on-site operations for each event. Serving as the primary client contact, the manager ensures meticulous and professional handling of all stages, from pre-production to strike. This is an execution-focused position, excluding creative design and content development.

The ideal candidate will possess significant experience in managing intricate event logistics and AV teams. They will demonstrate keen attention to detail and a dedication to providing flawless client experiences within demanding, rapid-paced settings.

Responsibilities:

* Client Point of Contact:
Serve as the primary liaison for corporate and experiential clients throughout the planning and execution of each event, ensuring clarity, accountability, and smooth communication.

* Proposal & Quoting:
Create detailed event proposals and line-item quotes based on scope, technical requirements, and labor needs. Collaborate with internal teams to confirm accuracy and alignment with client budgets and timelines.

* Crew Management:
Source, schedule, and supervise freelance and in-house technicians for each event, ensuring clear roles, expectations, and accountability.

* Pre-Event Planning:
Coordinate all technical logistics including venue specifications, load-in/load-out schedules, labor calls, consultation and approval of all event-related technical drawings and AV infrastructure.

* On-Site Execution:
Lead event setup and show execution, ensuring technical operations stay on schedule and all team members adhere to safety, quality, and professionalism standards.

* Vendor & Venue Coordination:
Work with AV teams and labor providers…