Project Coordinator​/Specialist-II

Title
Project Coordinator/Specialist-II

Location
RO, USA, NY, New York, 200 Fifth Ave

Description
GROCERY GM MERCHANT POD, PROJECT SPECIALIST ROLE Role:
The Grocery General Management team's Merchant Pod focuses on ensuring grocers on Door Dash are set up for success and deliver a best-in-class customer experience with store pages that are pristine and accurate.
This role will support grocery-wide catalog quality efforts by systematically auditing catalogs, diagnosing accuracy issues, executing fixes, and helping build scalable playbooks to improve quality over time.
This role will report directly to Aman Patel and partner closely with cross-functional teams.
RESPONSIBILITIES (Key) Primary:
Support broad executional catalog quality efforts, manage intake of independent projects, and drive quality improvements across key grocery merchants and business lines.
This includes analyzing catalogs, diagnosing catalog issues, prioritizing fixes, and executing remediation workflows

Key Responsibilities Lead coordination of a special project to support Door Dash's in-store operations and fulfillment quality.
Organize and execute merchant audits and testing efforts across a large group of regional merchants, both in person and in partnership with Dashers.
Validate in-store findings against merchant data to identify gaps, inconsistencies, and operational issues.
Maintain detailed tracking of progress, results, and follow-ups using spreadsheets and internal tools.
Partner cross-functionally (e.g., operations, integrations) to support how merchant data is reviewed and enabled once accurate.
Surface trends, risks, and recurring issues impacting merchant operations and fulfillment quality.
Secondary:
Create and iterate playbooks and write retros to scale repeatable fixes and improve processes over time.
Tertiary:
Provide performance readouts on quality improvements and help shape lightweight tests to measure effectiveness and impact.
TRAITS I'M LOOKING FOR Comfortable with ambiguity, moving fast, and getting details right
1. Self-Led - eager to learn using available resources and take ownership of work end-to-end
2. Scrappy - acts decisively and independently to get the job done
3. Efficient Operator - strong bias to action with high attention to detail
4. Detail-Oriented - meticulous troubleshooter who doesn't stop at the first answer
5. Communicator - clear and concise in updates, organized in managing multiple work streams and effective at sharing learnings cross-functionally TECHNICAL SKILLS Google Sheets / Excel
- proficient; able to manipulate data, recognize data discrepancies, and report trends SQL
- basic understanding; able to read and manipulate queries to pull and analyze data used for prioritization and diagnostics (can learn on job) KNOWLEDGE / EXPERIENCE Project Management
- able to manage multiple merchant audits and an ongoing intake of work in parallel Operational Rigor
- comfortable with daily executional workflows and follow-through Cross-Functional Collaboration
- experience working with ops, product, or similar teams and sharing results clearly E-commerce Familiarity
- understanding of what a high-quality storefront and customer experience should look like 2-3 years of Experience EXAMPLE PROJECTS / DAY IN THE LIFE Weekly cadence:
Manage and prioritize an ongoing intake of catalog quality projects with the manager. Share progress updates, findings, and learnings with cross-functional partners Daily cadence:
Audit grocery catalogs, diagnose quality issues using data and tools, execute fixes or coordinate remediation, validate improvements and document learnings Example projects (typically 1 2 week turnarounds):
Conducting systematic catalog audits across grocery merchants and executing SKU cleanup while building and iterating catalog quality playbooks

Classification
TAC:
Temporary Agency Worker

Remote Work Address

- Remote Address Time Zone

- Holiday Schedule

- Work Schedule

- Start Date
Mar 9, 2026

End Date
Sep 4, 2026

Intake Call Completion Date
T11:50:00.000

Workday Access - Posting
Yes

Requisition Reason
Original|Open Position

Market
CORP

Laptop
Yes

Job Posting SLA Classification
Professional

Job Posting Rejected by PMO
N/A

Job Posting Rejected
N/A

Requisition Process Type
Standard

Allow for Remote
Yes

Primary Hours
Standard Business Hours

Business Need
Backfill for Contingent