Partnerships Manager

WE ARE HIRING A PARTNERSHIPS MANAGER

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

We're looking for a Partnerships Manager who can grow and strengthen the partner ecosystem that fuels our programs. This isn't a back-office coordination role-it's a front-foot, commercially minded, relationship-driven position for someone who knows how to spot opportunity, negotiate great deals, and elevate our product portfolio in every conversation.

What you'll be doing:

Partnership Growth & Acquisition

The Landscape: You'll actively recruit and onboard new brand partners across categories-Dining, Travel, Fitness, Retail, Entertainment, and more.
Your Edge: You understand what makes a partnership commercially smart for both sides, and you can turn a cold lead into an enthusiastic collaborator.

Retention & Relationship Management

You will protect and grow our existing partner base with the same energy you bring to acquisition.
You'll nurture relationships, deepen engagement, and ensure every partner sees the value of being part of the TLC ecosystem.

Commercial Negotiation & Deal-Making

You own the negotiation process-structuring deals that align with both our client briefs and our internal commercial strategy.
You'll balance creativity with margin discipline to bring in high-impact partnerships that drive program performance.

Cross-Functional Collaboration & Influence

You're an ambassador for our Rewards Portfolio.
You'll work seamlessly with Client Success, Creative, Product, and Data to bring partner content to life in pitches, campaigns, and program builds.
You'll lead by example and support junior team members-setting the tone, pace, and standard of excellence.

Operational Rigor & Insight

You'll ensure partner details are accurately maintained across our systems and workflows.
You'll evaluate new product opportunities, conduct feasibility assessments, and provide clear recommendations to stakeholders.
And when campaigns go live, you'll help ensure partner delivery is flawless.

Who we're looking for:

The Communicator

You're outstanding with people-clear, confident, persuasive, and adaptable.
You can present to a client, negotiate with a partner, and collaborate internally all in the same morning.

The Negotiator

You're commercially sharp and resilient.
You know how to navigate objections, find creative solutions, and bring deals to the finish line.

The Connector

You build relationships easily, inspire trust, and bring energy into every interaction.
You thrive in environments where the next great partnership is one conversation away.

The Operator

You're organized, detail-obsessed, and reliable.
You manage complexity without letting anything slip, and you keep your pipeline and systems pristine.

The Calm Force

You handle pressure well, stay diplomatic in challenging moments, and bring stability to fast-moving situations.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where…