Head of Advisor Success, X

Position: Head of Advisor Success, Fora X
About Fora

Fora is the modern travel agency, redefining what it means to be a travel advisor in today's world. We're a next-generation platform that provides a comprehensive, business-in-a-box solution-combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships-all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.

At the heart of Fora is our mission: to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that's both profitable and aligned with their passions.

Our platform combines innovative technology with the human touch, offering:

• Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
• A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
• Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
• Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors' offerings.

Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 130+ full-time employees based in downtown New York City. Earlier this year, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital.

This funding represents a vote of confidence in the enduring power of entrepreneurship, and secures our ability to build a category-defining travel brand. We have a vision for the future that leverages the best of humans and the best of technology to create the first truly unified platform for all travel needs - from staycation to the safari.

We're proud of the recognition we've received, including:

• Linked In's Top Startups List 2024
• Fast Company's Most Innovative Companies 2025 and 2023
• Built In 2025 Best Places to Work
• And several "top agency" awards from our fantastic partners including Virtuoso, IHG, Four Seasons, and more

Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.

About The Role

We are seeking a Head of Advisor Success, Fora X to serve as mentor, leader, and champion for our most senior advisors called Fora X. This role is dedicated to supporting, growing, and retaining top-performing advisors, while strengthening relationships across clients, partners, and internal teams.

Reporting directly to the Head of Advisor Experience, the Head of Advisor Success, Fora X will work closely with the Advisor Success Manager (Fora X), Head of Travel Ops, Director of Travel Sales, Head of Communications, Director of Advisor Operations, and our Co-Founders.
Key Responsibilities

• Mentorship & Growth: Provide strategic mentorship and business guidance to the Fora X community, empowering advisors to grow their businesses across clients, partners, and operations.
• Community Leadership: Be seen as the go-to leader of and advocate for Fora X, including the top 100 producers who are recognized with an annual accolade (Centum).
• Programming & Events: Lead exclusive Fora X and Centum FAMs and Retreats to build community, deepen industry partnerships, and expand destination expertise.
• Operations: Oversee Fora X exclusive programmatic offerings such as hosted conference allocations, manage extremely escalated finance, engineering and partner issues, and build proposals for solutions.
• Voice of the Fora X Advisor: Anticipate and address the needs of Fora X advisors, provide product feedback and prioritization, and manage expectations in collaboration with the Advisor Success Manager.
• Industry Representation: Act as a Fora ambassador at conferences, industry events, and partner gatherings; bring back insights that inform Fora's strategy and strengthen our advisor community.
• Reporting: Monitor and report on industry and community trends, successes and areas of opportunity to the Fora X community monthly.

Requirements

• 10+ years of experience as a travel advisor and/or agency owner.
• Proven track record of building and managing a successful team of travel professionals.
• High emotional…