Business Operations Manager

Permit Flow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. Permit Flow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining Permit Flow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, Service Titan, Zillow, Plan Grid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

About the Role

The Biz Ops team is the strategic center of Permit Flow - the force that turns big questions into executable strategy. We tackle the company's most ambiguous, cross-functional, and high-impact problems - from new market strategy to operational scalability to pricing and go-to-market design.

As a Biz Ops Manager, you'll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact.

You'll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.

What You'll Do

• Drive Company-Defining Initiatives - Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.
• Turn Ambiguity into Action - Structure unclear problems, define the "so what," and build executable plans that drive measurable outcomes.
• Build Scalable Systems - Transform insights into repeatable processes and operational playbooks.
• Deliver Clarity Through Data - Design metrics, dashboards, and analyses that drive business decisions.
• Act as a Force Multiplier - Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.

Who You Are

• 3-5 years in management consulting, investment banking, private equity, venture capital, or Biz Ops/Strategy at a high-growth startup.
• Analytical athlete - you use data to clarify ambiguity and drive decisions.
• Player-coach mindset - equally comfortable running the analysis and leading execution.
• Structured communicator - distills complexity into simple, actionable insights.
• Bias for action - moves fast, iterates quickly, and focuses on impact.
• Collaborative partner - succeeds through influence and cross-functional teamwork.
• Excited to build at a hyper-scale startup redefining how America builds.
• Hybrid in NYC - In office Monday, Wednesday, and Friday.

What We Offer (Full Time Roles Only)

• Competitive salary and meaningful equity in a high-growth company
• Comprehensive medical, dental, and vision coverage
• Flexible PTO and paid family leave
• Home office & equipment stipend
• Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
• In-Office Lunch & Dinner Provided

Permit Flow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.