Director, Strategy & Operations - Banking

What's the role?

As the Director of Strategy and Operations for the Banking team, you will be responsible for working on a mix of scaling and in-development products across both our Consumer Banking and Business Banking Businesses. Working across product lines, you will drive strategy, product roadmap, and day-to-day operational management to help drive success for the business and P&L growth.

Your key objective in this role is to increase adoption of our banking products and drive sustainable engagement - both by rapidly scaling proven products and building new products from 0 to 1. You'll develop features, partnerships, and go-to-market strategies that increase engagement across our full suite of banking solutions.

In this role, you will...

* Drive P&L Growth:
Partner with leadership to drive financial performance across consumer and business banking businesses, using rapid revenue growth initiatives and strategic path to profitability as key levers for P&L expansion

* Drive Business Development:
Identify, negotiate, and manage strategic partnerships that expand our banking product offerings and distribution channels

* Partner Management:
Build and maintain relationships with key partners, vendors, and internal stakeholders to deliver integrated banking solutions

* Customer Insights:
Deeply understand the needs, behaviors, and profiles of both consumer and business banking customers to inform product strategy

* Product Strategy &

Roadmap:

Use customer insights and market opportunities to develop and execute product roadmaps that drive growth across both consumer and business segments - from finding product-market fit for new initiatives to scaling proven winners

* Cross-functional Leadership:
Work closely with marketing, product, engineering, data and customer success teams to bring new initiatives to market

* Strategic Initiatives:
Act as a catalyst for new growth opportunities, coordinating development and launch of key initiatives across the organization

In terms of qualifications, we're seeking...

You are a strategic business leader with proven experience in business development and P&L management. You excel at identifying opportunities, negotiating partnerships, and driving execution. You approach problems with first principles thinking to find innovative solutions. Although you are comfortable with big-picture strategy, jumping into the details and getting your hands dirty in execution comes naturally to you. Your attention to detail is evident in how you communicate - you are precise and inspire confidence, which allows you to interact effectively across functions and seniority.

You enjoy partnering across the aisle to drive the best solution possible for your customers.

Required Experience:

* 5-8+ years of experience in business development, partner management, or strategy roles with demonstrated P&L ownership

* Proven track record of negotiating and managing complex partnerships and commercial agreements

* Experience in both rapidly scaling established products and building new products from 0 to 1

* Strong business acumen with the ability to evaluate and advise on business and partner tradeoffs

* Experience driving cross-functional initiatives from strategy through execution

* Executive presence with the ability to influence and communicate effectively at all levels

* Data-driven approach to decision making with comfort in analyzing performance metrics

Preferred Experience:

* Experience in fintech or tech

* Startup or high-growth environment experience

* Track record of launching and scaling new products or business lines

* Experience finding product-market fit in ambiguous environments

* Experience working across both consumer and B2B products

Benefits:

* Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program

* Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We've got you and your family covered from day one.

* 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we're here to help you get there.

* Commuter…