Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Executive Assistant will provide administrative support to the SVP Technical Risk Management and play a key role in supporting the Technical Risk Management (TRM) organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the TRM team and is focused on accuracy, speed, flexibility and attention to detail.

The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express.

This is a unique opportunity to interact with the external regulatory community and senior management offices at American Express.

Key Responsibilities:

* SVP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders

* Support the TRM EAs/team with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking

* Maintain TRM email distribution lists

* Support colleague engagement activities in coordination with Chief of Staff

* Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget

* Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects

* Process contract invoices and purchase orders in Ariba

* Booking and coordinating travel arrangements for SVP

* Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects

* Build relationships with key partners across the company, including CEO/GRC offices, Corporate Secretary, General Counsel's Office, external consultants, and regulators

Minimum Qualifications:

* Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment with senior executives and C-suite offices

* Excellent organizational, administrative, and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders

* Strong attention to detail with timely follow-up

* Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor

* Strong sense of integrity with ability to handle confidential and sensitive information with discretion

* Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues

* Strong calendar management expertise and a working knowledge of common administrative systems and processes (e.g., purchasing, travel, expense management, etc)

* Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and Power Point

* Proactive in anticipating needs of stakeholders and responsive to requests in a timely, efficient manner

* Be onsite 3 days a week and when there are Board or committee meetings, subject to change as needs evolve

Preferred Qualifications:

* Previous experience in financial services and/or risk management

* Natural curiosity to lean in even when objectives are ambiguous
* (external only) Previous experience in financial services/payments industries

Salary Range: $31.49 to $49.28 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition.…