Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Executive Assistant will provide comprehensive administrative support to up to three Vice Presidents within the Corporate Controllership Organization. This role is responsible for managing a wide range of administrative tasks, ensuring the seamless and efficient operation of the department. Corporate Controllership is a dynamic, fast-paced environment, requiring the Executive Assistant to collaborate across diverse business partners both within and outside of American Express.

The ideal candidate will demonstrate exceptional organizational capabilities, professionalism, and discretion, while confidently manage sensitive information and operate effectively under pressure. Building strong relationships, resourcefulness, and the ability to navigate a large organization with agility are essential for success in this position. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.

Key Responsibilities:

§ Serve as a professional point of contact for assigned leaders, addressing inquiries with discretion, professionalism, and efficiency.

§ Manage complex calendars across multiple time zones; maintain organizational charts and distribution lists.

§ Coordinate all logistics for meetings, including room bookings, materials preparation, and catering arrangements.

§ Prepare, review, and process expense reports in accordance with company T&E policies.

§ Arrange comprehensive travel itineraries, including hotel reservations, transportation, meeting agendas, and relevant contacts.

§ Process internal invoice requests, including Ariba and Amazon orders.

§ Manage emails and correspondence promptly and efficiently.

§ Collaborate with the IT helpdesk to troubleshoot and resolve technical issues.

§ Partner closely with the Senior Executive Assistant and the MA team to ensure effective communication, coordination, and support of broader team processes.

§ Develop and sustain strong working relationships with Executive Assistants and enterprise partners across all organizational levels.

§ Provide support for special projects and ad hoc assignments as needed.

Minimum Qualifications:

§ Minimum of five (5) years' experience in a similar administrative support role within a fast-paced environment.

§ Proven experience in supporting senior executives with exceptional organizational, administrative, and people skills.

§ Expertise complex calendar management and meeting coordination for both internal and external parties.

§ Proven ability to arrange domestic and international travel.

§ High level of integrity and discretion managing confidential and sensitive information.

§ Self‑starter ability to work independently with strong written and verbal communication, exceptional attention to detail with the ability to prioritize effectively.

§ Positive, proactive, and solutions-oriented attitude; dependable and able to anticipate and meet organizational needs.

§ Experience in computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word, and Outlook

§ Knowledge of My Info, Concur Expense & Travel, Ariba Buyer, SharePoint, Webex, Slack.

§ Flexibility, ability to work effectively in a team, anticipate needs and seek ways for leader's organization to run efficiently.

§ Manage Organizational charts, distribution list.

§ Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave; build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels.

Preferred Qualifications:

§ Bachelor's degree or equivalent…