Chief Clerk

Position: Chief Clerk I
Requisition #:

7394

# of openings:

1

Employment Type:

Full time

Position Status:

Permanent

Category:

Bargaining

Workplace Arrangement:

Hybrid

Fund:

1199

SEIU National Benefit Fund

Job Classification:

Non-Exempt

Responsibilities

• Verify provider profiles in various systems for duplication and inconsistent information

• Provide accurate information (provider applications, correspondence, medical claims) for processing by the designated units

• Provide clerical support including but not limited to filing, copying, faxing, scanning, collating and fee schedule look up

• Prepare provider education packets Prepare and email provider applications

• Verify and review provider inquiries submitted to department according to checklist; confirm accuracy and completeness of documents, ensure criteria has been met and return inquiries that are incomplete and invalid

• Retrieve, email, and fax correspondence from providers

• Collect and sort mail for distribution to various departments

• Meet reasonable expectations for productivity and quality

• Perform additional duties and projects as assigned by management

Qualifications

• High School Diploma or GED required; some college preferred

• Minimum two (2) years clerical experience in a general office environment required

• Excellent keyboarding skills required

• Good clerical, organizational, and filling skills a must

• Basic skill level in Microsoft Word and Excel a plus

• Working knowledge of Provider and Health Claims systems DMS (Document Management System, QNXT Medical

• Good communication skills both oral and written

• Ability to work quickly and accurately while following through on assignments

• Detail-oriented, able to work under pressure, and handle multiple tasks a must

• May require some moderate lifting and the ability to stand for long periods of time to file, copy, scan or collate

• Must meet performance standards including attendance and punctuality