Patient Medication Coordinator

*** $3,000 SIGN ON BONUS FOR EXTERNAL EMPLOYEES ***

A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans.

Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a part of Optum Rx (and United Health Group), which is a leading information and technology‑enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm)

• Recruits and enrolls consumers utilizing enrollment forms and copy the consumer's insurance card
• Communicates with all consumers of the mental health center regarding the medication services Genoa provides
• Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
• Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
• Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
• Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
• Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
• Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
• Checks for expiration dates (both on consumer's medications as well as house account products/standing order meds)
• Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen‑tips are not stored on insulin pens, etc)
• Checks for discrepancies (dose changes, discontinued medications, etc.)
• All areas of the job description are subject to state regulations and allowances

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Full COVID-19 vaccination is an essential requirement of this role. United Health Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

• Pharmacy Technician License for the state in which you are applying
• National Pharmacy Technician Certification