Engineer Royal Sonesta - Orleans Royal Sonesta - Orleans

The position of Engineer is responsible for but not limited to mechanical operation of Chillers, Boilers, Cooling towers, Electrical systems, Fire alarm systems, HVAC units, Air handler’s, as well as guestroom Inn Comm system. Directs maintenance personnel and conducts repairs as well as preventative maintenance in the plant.

• Perform scheduled and unscheduled maintenance and repair on mechanical equipment.
• Identify and troubleshoot problems, make repairs as follows: replace bearings and belts, check for proper alignment, repair fan coil units, replace piping and fittings and maintain appropriate records of preventive maintenance and repairs.
• Respond to requests and make the necessary repairs in a timely and courteous manner.
• Assist with requests to shut down water, steam and gas supplies.
• Change filters on HVAC and fan coil units.
• Ability to understand guests’ service needs & requests.
• Ability to acknowledge guests’ requests in a polite manner.
• Ability to work all shifts as needed, including holidays, weekends, vacation/sick relief and during hurricanes.
• Mechanical skills.
• Ability to work with computerized energy management systems.
• Good communication skills and ability to have good judgment.
• May be required to perform other duties as required by engineering management.
• Build solid relationship with your colleagues.
• Treat colleagues with respect and dignity.
• Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethics; uphold organizational values.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Deliver Passionate & Engaging Service to our Guests.
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations.
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone warmly with a smile.
  • Use eye and ear contact and guest’s name.
  • Establish/anticipate needs.
  • Solve and own all requests/complaints.
  • Thank everyone.

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Must have a minimum 2 Class Air Conditioning & Boiler Stationary Engineer’s Certificates.
• Minimum 5 years in school and/or hands‑on work experience in buildings with complex plumbing systems.
• Individual should have broad, practical experience in the fields of stationary engineering, building maintenance, electrical and plumbing.
• Candidate must be familiar with hotel systems and equipment in order to make repair within the building preferred.

Must have engineering experience and 2nd class Boilers and a 2nd class Air conditioning/Refrigeration license. Must have valid Motor Vehicle Operator’s license.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The employee is occasionally required to use hands, reach, stoop, kneel, crouch and crawl.

The employee must occasionally lift and/or move up to 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; extreme cold, extreme heat and risk of electrical shock.

The noise level in the work environment is usually moderate.