Administrative Coordinator

Position: Administrative Coordinator 3
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This essential position supports the core mission of the Economic Stability programs by providing clerical, programmatic, and administrative support to staff, applicants, and clients. The role contributes to the accurate and timely delivery of multiple federally and state-regulated benefits programs, including SNAP, FITAP, Kinship Care Assistance, and STEP. This is an excellent opportunity for a detail-oriented professional to make a meaningful impact by helping ensure families and individuals receive critical financial and supportive assistance while maintaining compliance with complex federal and state regulations.

An ideal candidate should possess the following competencies:

Accepting Direction:
The ability to be open and willing to follow guidance or instructions.

* Successful Behaviors:
Follows direction reliably, adjusts to feedback, and completes tasks on time.

Demonstrating Accountability:
The ability to take ownership of actions, behaviors, performance, decisions, and

outcomes.

* Successful Behaviors:
Owns results, meets standards, and responds to feedback professionally.

Managing Resources:
The ability to manage financial, physical, and contractual resources to ensure compliance

and maximize business value.

* Successful Behaviors:
Allocates resources effectively, follows procedures, tracks usage, and maintains accurate records to

support operational and financial needs.

Selected Preferred

Competencies:

Using Data:
The ability to collect, analyze, and use data to generate insights and inform decisions.

* Successful Behaviors:
Collects accurate data, finds patterns, shares insights clearly, and uses data to make informed, ethical

decisions.

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

* Serve as receptionist and telephone operator, greet clients, conduct initial interviews, and assess their needs to connect them with appropriate staff or services.

* Collect and verify client information, assist Social Service Analysts in determining program eligibility, and perform tasks within complex automated systems.

* Perform general clerical and administrative support, including handling mail, scanning documents, maintaining records, and compiling data to support staff operations.

* Maintain current knowledge of program policies and procedures to ensure accurate services and information are provided to clients.

* Maintain readiness for disaster and emergency response, including D-SNAP operations, shelter registration, and assisting evacuees with basic needs during emergencies.

* Participate in ongoing training and professional development, including emergency preparedness and program-specific certifications, to enhance skills and maintain operational readiness.

Position-Specific Details:

Location:

Medical Vendor Administration / ES New Orleans Region 1-FSA 1 / Orleans Parish

Appointment Type:
This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty,

Cost Center:

Position Number(s): ,

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Patricia Walker

Patricia.

Walker.

DCFS

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at  

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.