Leisure Reception Team - Hoburne Naish

We would love you to join us if you have the skills and attributes we are looking for as a member of our
Leisure Reception Team.

The successful candidate will benefit from:

• Competitive pay
• Hoburne benefits platform
• Hoburne Team Card which includes 50% off Food and Drink
• Free membership at Hoburne Golf Parks
• Discounts on holidays
• Access to our leisure facilities on all our parks
• Enhanced Parental leave * (T & C’s apply)
• 33 working days holiday (pro-rata for part-time)
• Access to our Employee Assistance Programme (EAP)

We are looking for friendly and observant people to ensure all members and customers enjoy a safe and fun time whilst using our leisure facilities.

Duties include:

• Reporting all damage and breakages both mechanical and structural to your supervisor immediately
• Ensuring all daily paperwork is completed at the required time and filed in the appropriate order
• Courteously assisting customers to the best of your ability at all times
• Operating a ‘banding’ system at peak times to control the numbers of bathers
• Controlling busy periods with one in one out system where necessary
• Contacting customers via email or phone for any information required
• Ensuring all customer complaints or enquires are dealt with promptly
• Ensuring that the correct Company uniform is always worn when on duty and that PPE is worn when necessary.

Candidates must be able to work variable hours including weekends and Bank Holidays.

If you think you have the experience, skills and attributes we are looking for, please apply.

The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.