Patient Services Coordinator/Customer Service Coordinator
Listed on 2026-02-02
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Healthcare
Medical Receptionist, Healthcare Administration, Medical Office
Overview
Join Our Team as a Patient Services Coordinator in New Milford, CT. This front desk role is a key position within our team, serving as both the first and last point of contact for patients and visitors. We are seeking a Part-Time Patient Services Coordinator (PSC) to join our New Milford clinic.
Key Responsibilities- Deliver outstanding customer service in a welcoming and professional manner
- Greet patients and visitors as they arrive
- Answer and route incoming calls appropriately
- Assist patients with completing intake and insurance forms
- Accurately input patient data into the electronic medical record system
- Schedule and confirm appointments
- Process and collect patient payments
Part-time. M-F 3:30 pm - 7:00 pm
Why Join PTSMC?PTSMC is a physical therapist-owned, outpatient practice consistently recognized as one of Connecticut’s "Top Workplaces" for 14 years running, and as a Top Workplace USA for the past 5 years.
Our Mission- Unmatched experiences
- Clinical excellence
- Lifelong relationships
With 37 locations across Connecticut, PTSMC is the largest private-practice physical therapy provider in the state, serving over 35,000 patients annually. Since opening our first clinic in Waterbury in 2000, we’ve grown through a unique partnership model that empowers physical therapists to become clinic owners and leaders.
Our ReputationPTSMC has built a strong reputation for excellence in care, with a patient-centered approach focused on helping individuals return to work, sports, and the activities they love following injury, pain, or surgery.
Our Culture – PT for LifeOur ‘PT for Life’ culture represents our commitment to treating everyone—patients, coworkers, and partners—with compassion, respect, and professionalism. Our work environment is supportive and growth-oriented, as reflected in our “Top Workplace” and “World Class” Net Promoter Score distinctions, as well as our consistent 5-star Google ratings.
Learn more about us🌐
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Come be a part of something bigger—where clinical excellence meets lifelong relationships!
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