Assistant Store Manager

About UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You effectively navigate a complex business to satisfy customers and develop team members while working under competing business priorities.

As an Assistant Store Manager you work closely with the Store Manager to ensure that the business is aligned with the interests of the company, its employees, and the local community. In this role you partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business. Your responsibilities include selecting team members who pursue passions that relate to the UGG brand and its products, maintaining training standards, motivating and inspiring your team, addressing customer and team needs, and cultivating awareness of industry trends.

You aid in the day-to‑day operations of the store including training, operations, sales, visual merchandising, inventory management, store administration, and customer service. You are also responsible for opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, and acting as the Store Manager in their absence.

• Develop and motivate team members to create empowered and engaged teams
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Set plans and targets and entrust team members appropriately
• Think critically to resolve problems and approach challenges with agility
• Identify industry trends and educate your team members about the current market
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability
• Manage inventory and partner with corporate stakeholders to meet the needs of your market

• Two (2) to four (4) years minimum retail store management experience preferred.
• Associate’s Degree (preferred) or equivalent experience required.
• Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers.
• Excellent project management skills, organizational skills, and attention to detail.
• Excellent problem‑solving skills and ability to work through challenges.
• Ability to multi‑task in a dynamic environment.

• Flexibility of schedule and hours to meet the needs of the business.
• Flexibility to travel to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue their passions, express their individuality, and help them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission, including competitive pay, discounts, perks, global contests, and opportunities for growth and development.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

$27.00
Salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.