Sous Chef Manager

Salary Range $70,915 - $88,644*

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

A Sous Chef Manager promotes the excellence of a Neiman Marcus store by building a professional team, driving top-tier guest experiences through quality food and outstanding customer service, managing catering and special events, and overseeing key Restaurant initiatives.

WHAT YOU WILL DO:

• Monitors and documents daily food inventories to minimize food waste, yielding resources to work towards proper food costs

• Maintains sufficient skills and knowledge for all kitchen roles to fill in for positions as needed. Maintains all Health and Sanitation standards as directed by NMG, local and federal health departments, and third-party sanitation auditors

• Checks each Cook’s station daily to monitor preparation readiness for service

• Oversees maintenance of excellent quality and cleanliness across all dining rooms and kitchens

• Oversees adherence to Health and Safety standards in work areas

• Drives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations

• Upkeeps current recipe book daily detailing specials, soups, and daily menu items

• Works closely with front waitstaff to support smoothly-running kitchen operations

• Creates and executes all daily specials and soups by teaching each designated kitchen station roles

• Monitors, organizes, and expedites all plates leaving the kitchen

• Maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line

• Manages inventory amounts, batch invoices, and month-end forecasts

• Works with supervisor to order food and supplies in accordance with Corporate Purchasing Contracts

• Monitors daily food costs to maintain planned food cost percentages

• Monitors plating to consistently deliver plates according to set specifications

• Trains (or allocates training for) kitchen workers in respective areas of responsibility

• Partners with Human Resources on coaching and counseling of kitchen Associates

• Works closely with supervisor on catering needs of special events

• Drives a professional and courteous environment in all dining rooms

• Maintains an active role in the front dining room procedures, driving team to maintain an efficient work environment both inside and outside of the kitchen

• Plans, executes, and / or supports special promotions and events for restaurant

• Maintains a professional, courteous kitchen environment (e.g., uniform upkeep, employee relations)

• Executes food and supplies orders in accordance with Corporate Purchasing Contracts

• Maintains close, professional relationship with all restaurant vendors

• Keeps menus current by maintaining personal knowledge (e.g., reading cookbooks, magazines, and food journals

• Oversees menu pricing, maintaining set percentages

• Enforces Neiman Marcus policies and procedures

• Responsible for coaching and counseling direct reports

• Oversees restaurant Associates in completing daily tasks

• Provides feedback, conflict resolution, and disciplinary action for Associates

• Works with Human Resources Manager on matters relevant to Associates (e.g., training, payroll, benefits)

• Provides feedback, conflict resolution, and disciplinary action for Associates

• Communicates daily with restaurant management team regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns

• Communicates effectively and daily with all culinary team members and dish crew

• Partners with Regional Director of Restaurants to ensure store is running smoothly

• 4-year degree preferred

• Track record achieving results

• History of leading, motivating, and coaching teams

• Basic financial knowledge

• Knowledge of order of…