Self Storage Facility Manager

5 days ago Be among the first 25 applicants

Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration. The firm specializes in the acquisition and management of value‑add manufactured housing and self‑storage assets. Since 2014, the firm has raised over $300 million in equity capital and currently manages more than $600 million in assets. The in‑house management team combines property management and service provisions to simplify everyday life.

With over 50 professionals in the corporate office and 150 property‑level staff members, we are one of the nation’s most prolific real‑estate asset management firms.

The Self‑Storage Facility Manager oversees day‑to‑day operations, including leasing units, delivering exceptional customer service, managing maintenance, and ensuring the property is clean, secure, and well‑maintained. The role demands a customer‑focused, hands‑on individual who balances sales performance with operational excellence.

• Competitive starting pay of $18‑$20 per hour
• Part‑time flexible schedule, 25‑30 hours per week
• Potential bonus opportunities
• 401(k) plan
• Work‑home life balance
• Career advancement opportunities
• Company perks program

• Sell and rent storage units to customers using effective sales strategies.
• Deliver exceptional customer service to new and existing customers, building rapport and maintaining professional communication.
• Respond to inquiries and resolve complaints promptly and courteous.
• Meet or exceed sales goals for insurance, merchandise, and unit rentals.
• Prepare auction units per company procedures and lien laws when necessary.
• Perform opening and closing duties in accordance with company policies.
• Accept payments and process transactions accurately; complete daily bank deposits.
• Maintain proper documentation and follow all cash handling protocols.
• Conduct daily property walks, perform lock checks, and ensure units are clean and operational.
• Keep office, property, and vacant units clean and organized.
• Perform general maintenance (plumbing, electrical, carpentry, HVAC) and coordinate with vendors as needed.
• Handle groundskeeping duties such as mowing, trimming, planting, and snow removal.
• Ensure facility security, compliance with company standards, and report larger repair needs.
• Adhere to company policies and applicable local and state regulations.
• Maintain accurate, up‑to‑date records of unit rentals, maintenance, and customer interactions.

• Willingness to work respectfully with people of diverse backgrounds.
• 2‑3 years of managerial experience.
• Basic computer skills and proficiency in Microsoft Word & Excel.
• Strong written and verbal communication.
• Professional presentation.
• Flexible schedule with weekend availability.
• Problem‑solving skills for residents, personnel, finances, equipment, maintenance, and emergency situations.
• Drive to learn and improve community/asset.
• General maintenance skills: plumbing, electrical, carpentry, HVAC.
• Ability to lift up to 50 pounds.
• Valid driver’s license and clean background check required for daily bank deposits.