Help Desk Support Technician​/Event Coordinator; Secret Clearance

Overview

Help Desk Support Technician/ Event Coordinator (Secret Clearance) role at MILVETS Systems Technology, Inc.

MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator (Secret Clearance) to support USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM.

Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance)

Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF DMOC at Kirtland AFB, NM.

Employment Type: Full-Time, On-site

Clearance Required: Active D.O.D. Secret Clearance

• Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
• Diagnose, identify, isolate and analyze problems utilizing historical database records.
• May route calls to product line specialists.
• Maintain and update records and tracking databases.
• Alert management to recurring problems and patterns of problems.

• High School diploma or equivalent and 2 years additional education and/or related experience.
• DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire.

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required.

• About the company:
  
  Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company offers efficient, cost-effective information technology services to commercial and government clients.
• Benefits:
  Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off.
• Work authorization:
  Applicants for U.S. based positions must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• Compliance: MILVETS uses  Talent Fit AI to assist in candidate evaluation. This tool provides insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS’ recruitment and management teams. Candidate data is processed in compliance with applicable privacy and data protection regulations, including GDPR. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices.
• By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Customer Service
• Industries:
  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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